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4.0/5 Very GoodGuests rated this property 4.2/5 for cleanliness.Popular amenities
 401 Ward Pkwy, Kansas City, MO, 64112 Explore the area
About this areaKansas City
In the entertainment district, InterContinental Kansas City at The Plaza, an IHG Hotel is in Country Club Plaza Area, a walkable area in Kansas City with good shopping. Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art are cultural highlights, and some of the area's notable landmarks include Fountain of Neptune and JC Nichols Memorial Fountain. Looking to enjoy an event or a game? See what's going on at T-Mobile Center or Kauffman Stadium. Visit our Kansas City travel guide Opens in a new window What's nearby
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About this propertyInterContinental Kansas City at The Plaza, an IHG Hotel4-star hotel located in Country Club Plaza Area At InterContinental Kansas City at The Plaza, an IHG Hotel, you can look forward to a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at The Oak Room, the onsite fine-dining restaurant. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar. You'll also enjoy perks such as:
All 371 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
LanguagesCleaning and safety practicesEnhanced cleanliness measuresDisinfectant is used to clean the property High-touch surfaces are cleaned and disinfected Sheets and towels are washed at 60°C/140°F or hotter Follows standard cleaning and disinfection practices of Clean Promise (IHG) Social distancingContactless check-in and check-out Social distancing measures in place Safety measuresPersonal protective equipment worn by staff Temperature checks given to staff Temperature checks available for guests Masks available Masks are required at the property Hand sanitizer provided This information is provided by our partners. Property amenitiesInternet
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See similar propertiesPoliciesCheck-inCheck-in from 4 PM - 5 AM Express check-in Minimum check-in age - 21 Check-outCheck-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out Special check-in instructionsFront desk staff will greet guests on arrival Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Access methodsPetsPets allowed for an extra charge of USD 75 per night, plus a one-time cleaning fee of USD 25 Up to 25 lbs Restrictions apply; for more information contact the property at the number on the booking confirmation Children and extra bedsChildren are welcome Rollaway/extra beds are available for USD 30.0 per night Free cribs are available on request at the property Property payment typesImportant informationFeesYou'll be asked to pay the following charges at the property:
The resort fee includes:
We have included all charges provided to us by the property. Optional extras
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You need to knowThis property is managed by a professional host. The provision of housing is linked to their trade, business, or profession Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a carbon monoxide detector and a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property We should mentionThe seasonal pool will be open from June to September The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly) Property is also known asFairmont Hotel Kansas City InterContinental Hotel Plaza InterContinental Plaza Plaza InterContinental InterContinental Kansas City Plaza Hotel InterContinental Kansas City Plaza Intercontinental Kansas City At The Plaza Hotel Kansas City Kansas City Intercontinental Rating 5 - Excellent. 486 out of 1000 reviews" " Rating 4 - Good. 240 out of 1000 reviews" " Rating 3 - Okay. 124 out of 1000 reviews" " Rating 2 - Poor. 88 out of 1000 reviews" " Rating 1 - Terrible. 62 out of 1000 reviews" " 4.0/5Property conditions & facilities Traveled with family Oct 18, 2022 Disliked: Cleanliness, amenities, property conditions & facilities This hotel is all about location. Very easy to walk to the Country Club Plaza. that is about it.....This is a very dated property. Carpets were stained, ceilings were apparently leaking at one point and the repair paint on the ceiling in our room
looked like a patch work paint job. When we arrived there had been a sewge leak in the kobby/hall area. Smelled foul bad, and not continued to smell for the 3 nights we 2were there. there was a refrigerator I our room but it made a loud humming sound. We called the desk 1st thing. wait 3ww neve4r repaired o9r trodden Stayed 3 nights in Oct 2022 Traveled with group Oct 9, 2022 Liked: Cleanliness, staff & service,
amenities, property conditions & facilities Stayed 1 night in Oct 2022 Traveled
with family Oct 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Stayed 2 nights in Sep 2022 Oct 7, 2022 Disliked: Staff & service Had to cancel due to Covid and manager wouldn’t refund room. Stayed 1 night
in Aug 2022 Traveled with partner Oct 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The gentlemen who checked me in was very nice and helpful. He helped me to change room. All staff are nice. I can watch famous Country Club Plaza from balcony and walk over to have dinner. I like the hotel. Stayed 1 night in Oct 2022
Traveled with family Sep 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 1 night in Sep 2022 Traveled with partner Sep 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always ready and willing to help very clean and nice Stayed 2 nights in Sep 2022 Traveled with partner Sep 6,
2022 Liked: Cleanliness, staff & service, property conditions & facilities It was a very pleasant stay. Stayed 2 nights in Sep 2022 Traveled with family and small children Sep 6, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Smelly like drains, not enough staff, got room at 6pm Stayed 1 night in Sep 2022 Traveled with partner Sep 5, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was disrespectful at check in and did not explain the nearly $300 in additional fees added as a hold or the parking fees. The staff cut me off when her
boyfriend arrived so she could introduce him to her peers and begin a side conversation instead of finishing assisting me. I was not given directions to my room as I discovered not all elevators lead to every floor. My room was dirty and had a horrific smell. There was lipstick left on the glasses in my room. The room service food we had delivered made me sick and vomit as they clearly ignored food safety guidelines. Stayed 1 night in Sep 2022 |
Intercontinental kansas city at the plaza kansas city mo
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