Bissell powerfresh steam mop leaking water from back vent

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If you are experiencing Leaking, follow these steps to resolve:

  • Turn off and Unplug machine
  • Remove and fill water tank 
    • Only water is to be used in the machine
    • Do not use vinegar or any other solution as it could damage the water tank
    • Inspect the cap and insert for cracks or damage
      • If damaged, a new cap should be ordered > Go to Parts & Supplies
    • Confirm the rubber gasket at the tip of the cap is still attached to the machine
  • Check that the x-valve is working properly
    • Push up on the valve over the sink to ensure water releases out of the tank
      • If damaged, the cap assembly will need to be replaced > Go to Parts & Supplies
  • Replace the water tank and push down securely so there are no gaps
  • Has this resolved the issue? 
    • Yes > Great! Glad we could get you back to cleaning! 
    • No > Contact Us 

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If machine appears to be leaking, follow these steps to resolve:

  • The steam mop should remain moving while turned on
    • If machine sits in the same spot for too long, steam may build up
  • Excess water may be caused by a high steam setting > Select a lower steam setting
  • Replace the pad if it is too damp
  • Inspect the water tank for cracks or damage around the clear tank area
    • If tank or tank area are cracked or damaged Contact Us
  • Check the cap to verify it is closing properly
  • Do not use machine horizontally or upside-down as this will cause leaking down the front of water tank from tipping
  • Has this resolved the issue? 
    • Yes > Great! Glad we could get you back to cleaning! 
    • No > Contact Us

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Leaking:

  • Inspect the water tank and cap for cracks or damage
  • If damaged, the tank will need to be replaced

Bissell powerfresh steam mop leaking water from back vent

  • Open water tank cap and make sure gasket is in place and not damaged
    • If damaged cap will need to be replace

Leaves Excess Water on Floor:

  • The steam mop should remain moving while turned on
    • If it sits in the same spot for too long steam builds up
  • Excess water may be caused by a high steam setting -Try selecting a lower setting
  • Replace a very wet mop pad with a dry one occasionally while using to avoid excess water and streaking
  • The trigger can be pressed intermittently for even less steam
  • Press the steam trigger on the handle. If the trigger does not spring back, please contact BISSELL Consumer Care

Leaking | How to Videos | PowerFresh® Lift-Off® Steam Mop

If your PowerFresh® Lift-Off® Steam Mop seems to be leaking or is leaving too much water on the floor you may have set your unit to a steam setting that is more than you need or you could be going over the same spot for too long: 

  • It may appear to be leaking, but it may just be soaked from using too high of a steam setting 
  • Try using a lower steam setting 
  • If this doesn't resolve the issue check to see where the water is leaking from the unit 
  • Next, check the water tank cap
    • Make sure it is not damaged and the rubber gasket on the tip is still attached 
  • Check the water tank for any cracks or leaks 
    • ​​​​​​​They may be difficult to see so make sure you are inspecting the tank in a well-lit room 
  • Only water should be used in the tank 
    • ​​​​​​​Other solutions can cause breakdown of the gasket or other parts of the machine

We hope these solutions fix your problem
For replacement parts go to BISSELL.com

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Why is my Bissell leaking water?

If the tanks are not latched together properly, water can leak out. Set the connected tanks onto the Bissell carpet cleaner and line up the tabs on the bottom of the tanks into the slots on the cleaner. Push down until the tanks lock into place.

Why is my steamer leaking water?

– Be sure to clean your water tank regularly – excessive buildup can block water passages causing water to spill out of the body of the steamer instead of flowing smoothly to the boiler. Use a 50% distilled water solution, 50% distilled vinegar solution regularly to prevent buildup of mineral deposits.

How do you unclog a Bissell steamer?

How to Unclog Steam Mops.
Unplug your steam mop and let it cool completely. ... .
Insert a paperclip into the spray tip opening to remove any possible clog..
Pour vinegar through the mop head to clear any clogs located there..
Reassemble your steam mop and fill the reservoir with water before attempting to use it again..