What's subrogation?Subrogation is the process of getting the responsible party's insurance company to pay when someone is injured. Show
How it worksSubrogation protects members from paying medical costs that should be paid by whoever is responsible. Situations that may lead to subrogation include:
If you've gotten a subrogation letter from Blue Cross, then your next step is to log in and fill out the subrogation form. Need a subrogation letter?If you haven’t received a subrogation letter, you can request one from the Blue Cross Blue Shield of Michigan Subrogation Department. Don’t have online access?If you’ve received a subrogation letter but don’t have online access, use the Subrogation Request Questionnaire (PDF). Fill out this form to describe your injury, then send it to Blue Cross at:
Is someone helping you fill out the questionnaire?If a family member or advisor is helping you fill out your questionnaire, they can view the questionnaire without logging in order to assist you. Michigan's no-fault auto insurance lawIf you’re looking for information about Michigan’s no-fault auto insurance law, you can read how it affects Blue Cross Blue Shield of Michigan members, or Medicare members. Member ServicesAnthem Blue Cross and Blue Shield Member Services: Monday thru Friday, 8:00 a.m. to 8:00 p.m. ET
NurseLine: 24 hours a day/7 days per week
Fraud Hotline:
BCBS Customer ServiceThe Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card for customer service or find your local BCBS company online. Find My BCBS Company Federal Employee Program® (FEP) members should visit the FEP website. Shop for Insurance Learn about insurance options for individuals and families or employer insurance information online. Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially. Learn more about Healthcare Fraud. Media Relations For general press inquiries, please visit News to contact our media relations team. Go The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies. Provider ServicesIf you have questions or need assistance, please contact your Provider Relations representative or contact Provider Services: If you have questions:Phone:1-844-396-2330 Email:Fraud, Waste and Abuse ReferralsFraud, waste and abuse referrals can be made through the following avenues: Medicare/Medicaid Fraud Hotline:1-866-847-8247 Email usCompliance and Ethics Hotline:1-877-660-7890 Member Fraud, Waste and Abuse:1-800-600-4441 Receive email from AnthemAnthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield Healthcare Solutions self-service tools? Please use Availity for inquiries like payment
disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal. For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days. Provider tools & resources
Interested in becoming a provider in our network?We look forward to working with you to provide quality services to our members. How do I contact Blue Cross Blue Shield of Georgia?Find information for Individuals & Families, Medicare or Employers. You can call 888.630.2583 to learn about your coverage options.
How do I contact Anthem Blue Cross California?Care Management support is available 24/7 through Anthem Blue Cross Cal MediConnect Plan Customer Care at 1-855-817-5786.
Is Blue Cross of California the same as Anthem Blue Cross?In California Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.
What is the fax number for Anthem Blue Cross of California?Phone: Call 1‑888‑831‑2246, option 3 and ask for a form to be faxed to you. Fax: Send your request to: 1-800-754-4708. Anthem Blue Cross is the trade name of Blue Cross of California.
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