What to do when Prime Video titles won't play or if you see error codes such as 1007, 1022, 7003, 7005, 7031, 7135, 7202, 7203, 7204, 7206, 7207, 7230, 7250, 7251, 7301, 7303, 7305, 7306, 8020, 9003, 9074. Show
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I "fixed" my Prime Video issues of the adds causing the streamed video to freeze, by ENABLING my ad blocking DNS filter (Adguard Home) for the Apple TV. This prevents the ads from even playing. I have had the ATV set as excluded from filtering, as it prevents Paramount+ from streaming, despite what urls i set as allow.
You raise an interesting point… can an Apple TV device be backed up? I’ve never even considered it. Yeah.. I disabled auto apply updates just because there is no rollback/restore mechanism. I do have a pending update to apply as well.
can an Apple TV device be backed up? Not that I know. However if you have multiple Apple TV's they can all be synched, which is sort of a backup.
I'm also stuck with the Prime Video App not loading... here is the story so far after a lot of troubleshooting... and a lot of time wasted with Amazon Prime customer service without any success.
I'm also stuck with the Prime Video App not loading... here is the story so far after a lot of troubleshooting... and a lot of time wasted with Amazon Prime customer service without any success. FYI, tried the phone support. Not much else to offer.
FYI, tried the phone support. Not much else to offer. I am having the same issue since this past weekend.
FYI, tried the phone support. Not much else to offer. I have the solution! The fact that this is apparently related to connectivity, I decide to manually
change the DNS from Google's 4.4.4.4 to Cloudflare's DNS 1.1.1.1 ... and IT WORKS ! Amazon should pay me for this. What a lot of time wasted.
I have the solution! The fact that this is apparently related to connectivity, I decide to manually change the DNS from Google's 4.4.4.4 to Cloudflare's DNS 1.1.1.1 ... and IT WORKS ! Amazon should pay me for this. What a lot of time wasted. I found that switching to any
manual DNS works. Even if it’s the same primary DNS you’re already using. The important thing appears to be that only ipv4 DNS servers are used. Manual DNS accomplishes this by restricting to a single ipv4 DNS. Edit: Of course it would be helpful if I'd even had IPv6 configured correctly in the first place. When I tested my original IPv6 configuration at
https://test-ipv6.com everything timed out. (Maybe this was a change at Comcast? Who knows?) Last edited: Apr 11, 2022
Unfortunately setting the DNS server manually does not work for me. IMHO the Prime Apple TV app is crap. Every other streaming service works perfectly. My son’s Android TV devices would stream Prime on the same TV and Projector that Prime on the Apple TV would not. The iPad Prime app will AirPlay to the Apple TV’s okay which at least allows me to watch Bosch Legacy.
I found that switching to any manual DNS works. Even if it’s the same primary DNS you’re already using. The important thing appears to be that only ipv4 DNS servers are used. Manual DNS accomplishes this by restricting to a single ipv4 DNS. Edit: Of course it would be helpful if I'd even had IPv6 configured correctly in the first place. When I tested my original IPv6 configuration at https://test-ipv6.com everything timed out. (Maybe this was a change at Comcast? Who knows?) Perfect! Turning off IPv6 on my wireless router also worked. This has been bugging me for months. Why is my Amazon Prime saying Internet connectivity problem?General Amazon Error Code Troubleshooting Tips
Restart your home network devices. Improve your wireless connection, if possible. Switch from a wireless to a wired network connection. Update your Prime Video app.
Why is my Amazon Prime Video not working on Apple TV?There might be a problem with the Amazon Prime Video app on your Apple TV if your Amazon Prime is not functioning on your Apple TV. You can try uninstalling and then reinstalling the Amazon Prime application to resolve the issue. Check if the newly downloaded program is the most recent version.
How do you update Amazon Prime Video on Apple TV?The new interface puts navigation and other controls in a sidebar, like HBO MAX. What to do? If you don't have the new interface yet, open the App Store on your Apple TV HD or Apple TV 4K and use the search function to jump to a page for the Prime Video app, then click the “Update” button.
Why Amazon Prime is not working properly?Close the Prime Video app on your device (or your web browser, if you're watching on your computer). Restart your computer or connected device. Ensure that your device or web browser has the latest updates.
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