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Editor’s note, July 15, 2022: The Federal Trade Commission filed a lawsuit against Walmart in June 2022. The FTC lawsuit’s goal is to have money returned to customers who were defrauded and for Walmart to be penalized. Skip ahead to read more about the lawsuit. Key takeaways
Skip to a section: What is the Walmart MoneyCenter?The Walmart MoneyCenter is an in-store and online alternative to a bank. You can find prepaid debit cards, credit cards, money transfers and cash services. A MoneyCenter is dedicated to providing these money services, but all Walmart stores offer these services, even if there isn't a designated center. If you use Walmart MoneyCenter because you don’t have a bank account, you might want to consider opening one. Many bank accounts have no monthly fees and provide the same services you get from Walmart — including sending money to friends and family and some money transfers — without fees. And many are available on your phone. (Had a hard time getting a bank account in the past? Check out NerdWallet's article on second-chance checking accounts for a possible solution.) SoFi Checking and Savings Deposits are FDIC Insured Upgrade - Rewards Checking Deposits are FDIC Insured Current Account Deposits are FDIC Insured Chime Checking Account on Citibank, N.A.'s website Citi Priority Account What are the Walmart MoneyCenter hours?Walmart MoneyCenter hours are 8 a.m. to 8 p.m. Monday through Saturday and 10 a.m. to 6 p.m. on Sunday, according to Walmart. To find a Walmart MoneyCenter near you:
You can go to any Walmart for money services. If the store doesn’t have a MoneyCenter (or if you go outside of MoneyCenter hours of operation), you can still get money services at the Customer Service desk. Know where every dollar goes Find ways to spend more on the things you love, and less on the things you don’t. What services are available at Walmart MoneyCenters?Here’s a breakdown of main products and services by category at Walmart MoneyCenters:
Are Walmart MoneyCenter services worth it?Some of its money services are relatively cheap and don’t require that you have a bank account, but options are limited. Walmart isn’t a bank — it’s a retailer above all else and visiting the store to do your banking could turn into an impulse shopping trip. The reason the retailer is able to offer money services is because it partners with various financial institutions, including banks and licensed money transfer companies. Full-service bank accounts, in contrast, often give free services such as paper checks and access to branches and ATMs. If you have trouble opening a bank account because of your banking history, consider a second-chance checking account. They offer many of the same services as regular bank accounts. Many second-chance checking accounts require a monthly fee, but some waive the fee if you meet certain requirements. The Federal Trade Commission filed a lawsuit against Walmart in June 2022. The FTC asserts that from 2013 to 2018, Walmart MoneyCenter facilitated money transfer fraud that cheated customers out of hundreds of millions of dollars. “Despite its awareness of a substantial amount of fraud-induced money transfers involving Walmart, for many years, Walmart has failed to effectively detect and prevent consumer fraud involving money transfers at its locations,” the FTC lawsuit states. The FTC alleges that the company didn’t provide proper training for employees, didn’t warn customers about potential fraud exposure, and used processes that made it possible for fraudsters to cash out at Walmart stores. This page will be updated as the case progresses. Frequently asked questions When is the MoneyCenter open at Walmart? Walmart MoneyCenters open at 8 a.m. Monday through Saturday and at 10 a.m. on Sunday. Call your local store to confirm its MoneyCenter hours, which may vary by location. What time does Walmart MoneyCenter close? Walmart MoneyCenters close at 8 p.m. Monday through Saturday and at 6 p.m. on Sunday. Call your local store to confirm the hours, which may vary by location. What time can I make a return at Walmart?Walmart does not do returns for 24 hours. You can only return items during regular store hours between 7 am to 11 pm.
Is customer service always open at Walmart?Customer service at Walmart closes anywhere between 8 PM and 10 PM. Stores that don't run 24 hours tend to close their customer service centers at 8 PM. Those that are open 24 hours tend to close their customer service desk at 10 PM.
Does Walmart have a customer service line?Contact our Customer Service team at 1-800-925-6278 (1-800-WALMART) to provide a comment or ask a question about your local store or our corporate headquarters. View additional contact information here. Are you satisfied with this answer? How do I find information about my local stores?
What time is the least busy at Walmart?Best: Late at night
Walmart stores are usually open until 11 p.m. That late closing time can make it easier for you to shop if you work during the day. Shopping late at night also helps you avoid the crowds that have already made their way through the aisles before you got there.
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