The Social Security Administration assigns Social Security numbers, and administers the Social Security retirement, survivors, and disability insurance programs. They also administer the Supplemental Security Income program for the aged, blind, and disabled. Show
Agency DetailsAcronym:SSA Website:Social Security Administration (SSA) Contact:Contact the Social Security Administration Local Offices:Find a Social Security Office Near You Main Address:6401 Security Blvd. Toll Free:1-800-772-1213 TTY:1-800-325-0778 Forms:Social Security Administration Forms Government branch:Independent Agency Popular Services from Social Security AdministrationRetirement Benefits Disability Benefits Get, Replace, or Correct a Social Security Card MySocialSecurity Online Account Social Security's Popular Baby Names Related Agency
OTDA Home Programs & Services New York State Supplement Program (SSP) OverviewSSP provides state-funded financial assistance to aged, blind and disabled individuals and is part of the monthly benefit paid to most Supplemental Security Income (SSI) recipients. Applying for SSPYou must submit an application for federal SSI benefits to the Social Security Administration (SSA). This serves as your application for SSP benefits. SSA shares this information with New York State, who will determine your eligibility for SSP benefits. There is no online SSI Application. Please schedule an appointment with a local Social Security office to file an application.
For more information on how to apply for SSI benefits, visit www.ssa.gov. EligibilityYou are eligible for SSP benefits if you:
BenefitsMonthly benefit amounts vary depending on a variety of factors including:
View Maximum Monthly Benefit Amounts by Year:
How You Receive BenefitsIf you receive both SSI and SSP benefits, you will receive your SSP benefits the same way you chose to receive your SSI benefit. If you receive SSP benefits but do not receive SSI benefits, you can choose how to receive your benefits. We strongly encourage you to receive benefits through direct deposit, which is safe, fast and convenient. If you currently have a representative payee for your SSI benefits, that person will also manage your SSP benefits. If you want to change your representative payee, you must contact SSA. If you receive SSP but do not receive SSI benefits, you can assign or change a payee by calling SSP at 1-855-488-0541. Medicaid EligibilityIf you are eligible for SSP, you will automatically be eligible for Medicaid. Reporting Changes to Your CaseYou must report changes that may impact your benefits. The following reporting requirements apply to all SSP/SSPNA recipients: Your SSP and SSPNA eligibility as well as benefit amount is based on information received from the Social Security Administration (SSA) as well as information reported to New York State (NYS). Your failure to report changes and/or to report any changes in a timely manner may result in a possible suspension, discontinuance, or reduction of your benefits. You may also have to repay benefits that you improperly received as a result of not reporting changes as required. For Individuals Who Receive Both SSI and SSP Benefits:If you receive both SSI and SSP benefits, you will report your changes to SSA. Examples of changes that must be reported include, but are not limited to:
NOTE: You must report any change in your State Living Arrangement directly to NYS SSP, not to the SSA. A change in living arrangement must be reported to NYS SSP within ten (10) days of the date of the change. Please note that a change in who is in the household must be reported even if your address has not changed. The death of a household member, or changes to who is living in the household are living arrangement changes that must be reported. For Individuals Who Only Receive SSP Benefits:If you receive only SSP benefits, you will report your changes directly to NYS SSP. Examples of changes that must be reported include, but are not limited to:
The changes listed above must be reported to NYS SSP within ten (10) calendar days of the date of the change. You should also tell NYS SSP about the following changes as soon as you know about them:
The Following Information Applies To All Recipients:All applicants and recipients must respond to requests for information and/or documentation made by SSP within ten (10) calendar days from the date of the request. Failure to respond to requests for information may have a negative impact on your benefits. Where to Report Changes or Provide Requested Information:You may report changes to SSA by calling 1-800-772-1213 or by visiting your local SSA office in person. You may report changes to SSP by calling toll free at 1-855-488-0541; OR by fax at: 518-486-3459; OR by email at: ; OR by regular mail at: NYS OTDA NOTE: If you receive Social Security Retirement, Survivor’s, or Disability payments and also receive SSP benefits, SSA does not share your federal benefit information or any changes, including address or living arrangement, with SSP and you must report changes directly to SSP. FormsComplete and send the following forms to tell us about changes to your:
Congregate Care facility representatives should report changes, including admissions, discharges, direct deposit bank account information, and income on behalf of residents using the following form:
Where to Return FormsCompleted forms may be mailed to: NYS OTDA State Supplement Program Or may be faxed to: 518-486-3459. Scanned forms may be emailed to: How to Get Proof of Your NYS SSP BenefitsNew York State Supplement Program (SSP) recipients, their payees and authorized representatives can request an SSP Benefit Verification letter in any of the following ways:
When emailing, faxing or writing, please include the following information:
The SSP Benefit Verification letter provides information on current SSP benefits. Benefit Verification letters are mailed directly to the recipient and/or representative’s address. Please allow at least 10 business days for the Benefit Verification letter to be received. How do I speak to a live person at Social Security?You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday. Wait times to speak to a representative are typically shorter early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time).
Why is Social Security not answering the phone?The SSA essentially claims that they are not set up to handle this volume of calls.
What is the best day to call Social Security office?If you cannot handle your business through our automated services, you can speak to a Social Security representative between 8 a.m. and 7:00 p.m. Monday through Friday. Generally, you'll have a shorter wait time if you call during the week after Tuesday.
Are Social Security offices open for walk ins?Social Security Administration to Resume In-Person Services at Local Social Security Offices. I am pleased to announce that local Social Security offices will restore in-person services, including for people without an appointment, on April 7, 2022.
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