If your card is lost or stolen, you must call Bank of America at 1-866-692-9374 (TTY: 1-866-656-5913). When prompted, choose the “lost or stolen” option from the automated menu. You do not need to have your old card number or speak to a representative. Show
If your card is damaged, you can order a replacement card online by visiting the Bank of America debit card website. Replacement cards will be delivered in 7 to 10 business days from the date you order it. Once you order a replacement card, avoid requesting a second one. Ordering a second card will permanently block the first one and this may cause a delay in receiving your payments. Note: Bank of America representatives cannot answer questions about your claim or pending payments. Expired CardsCard Activity within the Last 90 Days or $20 or Greater BalanceIf you have activity on your card within the last 90 days, or if there is a balance of $20 or more, Bank of America will automatically mail you a new card before your card expires. No Card Activity within the Last 90 Days and Balance Less Than $20If you did not have any activity on the card within the last 90 days, or if you have a balance of less than $20, contact Bank of America debit card customer service to request a new card. You can check your remaining balance by calling one of the telephone numbers listed in the Additional Information section of this page. Shanghai, China | Bank of America, National Association Shanghai Branch Units 4901&15-16, 53rd and 55th Floor, See the Online Banking Service Agreement at bankofamerica.com/serviceagreement for more information. Mobile carrier message and data rates may apply. ¹ Zelle transfers require enrollment and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply. Investing involves risk. There is always the potential of losing money when you invest in securities. Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by complanies that are affiliates of Bank of America Corporation ("BofA Corp"). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc. ("MLLA"), a licensed insurance agency and wholly owned subsidiary of BofA Corp. Banking products are provided by Bank of America, N.A., and affiliated banks, Members FDIC and wholly-owned subsidiaries of Bank of America Corporation. Investment products: Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Get to a live person fastest: Press 0#, then 0#, then 0, then 0 then 1, then 0# Reasons customers like you called recentlyChange legal name in my bank account I need to get in contact with a human to resolve an issue. I don’t have an active bank... A overdraft fee was taken away from me but I never overdraft my account. expedite balance transfer and credit card Can't get into my mobile app Cancel a recent Bill Pay Transaction having trouble logging in I changed my phone and my email that I used to set up my mobil account so I can't have... I need to no acct num and balance I want to login in my bank accounts Hi*I didn't receive my new credit card.I’m Chinese, Hello. *My name is Yana Prokopets.**I stay in Indonesia now and can’t withdraw money in... See more recent reasons for callingHelp me with my issue Our Editor's Notes on Bank of America's Phone-Based Customer CareBank of America is an investment bank and financial services provider that operates internationally. It is the second-largest bank in the United States, which means that it gets a lot of calls to its customer service department every day. Why Do People Call Bank of America Customer Support?People call Bank of America for a range of reasons, including:
Best Practices for Calling Bank of America Customer ServiceBank of America has multiple divisions, each with its own customer service department. The Bank of America website provides details on specific numbers for each division. TTY and TDD calling are available for those who are deaf or hard of hearing. In some cases, there may even be a dedicated line for Spanish speakers. Be sure to check the hours of availability for the customer service department that you call. Some automated services are available 24/7, but live help from a human being is restricted to specific hours of the day. Before calling, make sure you have your account number or numbers handy, as well as any correspondence from Bank of America. It's also a good idea to have the ability to take notes during your call: Keep pen and paper handy or have some way to take notes on your mobile device or computer. How Do People Feel About Their Calls to Bank of America Customer Support?Because Bank of America has so many customers, it is not surprising that there are mixed reports about the efficacy of its customer service representatives. While some customers are happy with the service they've received, others have had different experiences. Many areas of dissatisfaction tend to revolve around issues of identity theft and fraud. These experiences are understandably very distressing to victims, and many seem to feel that Bank of Representative agents are unresponsive and often lack the authority to expedite investigations, redeposit funds taken out of accounts or replaced compromised credit or debit cards. What Kind of Issues Can Bank of America Customer Support Resolve?Bank of America customer service representatives can handle a range of issues over the phone, including questions about banking services, inquiries about charges and transactions, and to check on loans and other financial products. Calling Bank of America if you suspect fraud or identity theft is often the fastest and most effective way of regaining control of your credit cards or accounts. What Can't Be Resolved by Phone With Bank of America?Some banking processes and services require you to either sign physical documents or to meet with a banker. In these cases, the best that a phone representative can do for you is to let you know the location of the nearest branch to your home or office and assist in scheduling an appointment. In cases of lost, stolen or compromised credit and debit cards, customers are generally required to wait for a replacement to come in the mail. In some instances, it may be possible to pick up a temporary-use ATM card at a local bank branch. What Can I Do If I Am Unhappy With My Call to Bank of America?Customer service phone calls don't always go the way we want them to. If your call to Bank of America customer support did not resolve your concerns or answer your questions, you still have options.
Customer Number 800-432-1000 - by the NumbersPhone number to dial800-432-1000 Call picked up by a real personYES Department you're callingCustomer Service Call center hoursMon-Fri 7am-10pm, Sat-Sun 8am-5pm EST Navigate phone maze to a humanPress 0#, then 0#, then 0, then 0 then 1, then 0# Rank (among phone numbers)1 Alternate methodsphone, chat, web, twitter Quality of communication54% Information last updatedSun Dec 18 2022 10:00:00 GMT+0000 (Coordinated Universal Time) Bank of America's Best Toll-Free/800 Customer Phone NumberThis is Bank of America's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bank of America agent. This phone number is Bank of America's Best Phone Number because 420,030 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-432-1000 include Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment and other customer service issues. The Bank of America call center that you call into has employees from Massachusetts, Arizona, Florida and is open Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST according to customers. In total, Bank of America has 16 phone numbers. It's not always clear what is the best way to talk to Bank of America representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource. Contacting Bank of America - by phone or otherwiseWhile 800-432-1000 is Bank of America's best toll-free number, there are 20 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Bank of America customers, is by calling their 800-781-5393 phone number for their Online Banking department. Besides calling, the next favorite option for customers looking for help is via 800-781-5393 for Online Banking. If you think this information is inaccurate or know of other ways to contact Bank of America please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Bank of America. What is GetHuman's Relationship to Bank of America?In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Bank of America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. How do I connect to Bank of America customer service?Contact us. Contact us.. Schedule an appointment.. Schedule an appointment.. Call us.. Phone number:844.375.7028.. Does Bank of America have a 24 hour rep?Customer service for lost or stolen cards is available 24 hours a day, 7 days a week. If you're calling from outside the U.S., please use the international 800 access code from your country of origin.
Can I talk to Bank of America Online?To see if chat is available for a specific product or service, log in to Online Banking and select the Help & Support tab, then select Contact us. Choose a topic from the dropdown menu and select the Go button to go to the page about that product or service. If chat is available, you'll see a Chat now link.
Does Bank of America have live chat?Get the answers you need
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