Navy federal credit union auto loan payoff phone number

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About Navy Federal Credit Union

The Navy Federal Credit Union serves the men and women of the U.S. defense establishment and their families. Established in 1933 with only seven members, NFCU has grown to more than three million members since then. NFCU abides by the rule “once a member, always a member.” Those eligible for membership include members and retirees of the Armed Forces, including the Reserves and National Guard; the U.S. Coast Guard; and Department of Defense civilian employees and contractors, as well as their family members. In addition, once a family member joins – a spouse, sibling, parent, child, stepchild or other household member – their family members become eligible too. As a credit union, NFCU exists for the benefit of its members, rather than to generate profit for shareholders. In addition to mortgages and other types of loans, its offerings include all the services you would expect from a bank, including checking, savings, credit cards, investments, insurance and business services. NFCU has 210 branch locations, many of them located at or near military installations. While that may seem rather limited, it has an unlimited reach through its 45,000 ATMs worldwide, and mobile and online banking services that allow members to manage their accounts and apply for mortgages and other loans wherever they may be.

NFCU Mortgages

The Navy Federal Credit Union traditionally provides mortgage rates that are significantly less than most private banks. With the lower interest rates, these can save the consumers tens of thousands of dollars over the course of their loan. Standard rates for borrowers with good credit are posted online and updated regularly. Both fixed- and adjustable rate mortgages (ARMs) are available, as well as jumbo mortgages for home loans in excess of $417,500. NFCU is an authorized VA lender, of course, and is authorized for FHA mortgages as well. There are special loans available for those currently on active duty with the military, as well as a 100 percent financing option (zero down payment) through its HomeBuyers Choice mortgage program. Special rates are also available for HomePath financing, a Fannie Mae program offering for sale properties that have been repossessed.

Refinancing through NFCU

Navy Federal Credit Union has very flexible standards for mortgage refinancing, allowing borrowers to refinance at loan-to-value ratios as high as 97 percent. NFCU also participates in the Home Affordable Refinance Program, a federal initiative that enables qualified homeowners to refinance their mortgage even if they are underwater on the loan (owe more than the property is worth). Refinance mortgage rates are similar to those for home purchases, assuming similar borrower credit and other characteristics. In addition, with the Navy Federal Credit Union, members can utilize the benefits of becoming approved for a loan of this type with low fees, no private mortgage insurance, affordable payments and no prepayment penalties. There are never any hidden fees with Navy Federal Credit Union and they never sell the loan to another bank.

Home Equity Loans

Navy Federal Credit Union has very generous guidelines for home equity loans, allowing borrowers to tap up to 95 percent of their equity on a standard home equity loan and 90 percent on a home equity line of credit. Interest rates are quite favorable, and borrowers can obtain a 0.25 percentage point discount on all home equity loans by signing up for automatic payments. There are no lender closing costs on any NFCU home equity loans. Standard home equity loans are offered at a fixed-rate of up to 20 years, while home equity lines of credit (HELOCs) are offered as adjustable rate, with the credit line staying open for up to 20 years. Both loans are also offered as interest-only options for qualified borrowers.

Web site: navyfederal.org

Toll-free: (800) 842-NFCU (6238).

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Customer Base Overlap

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At a glance

Navy federal credit union auto loan payoff phone number

4.3

Rating: 4.3 stars out of 5

Bankrate Score

  • Availability

    Rating: 4.7 stars out of 5

  • Affordability

    Rating: 3.8 stars out of 5

  • Customer experience

    Rating: 4.6 stars out of 5

  • Transparency

About Navy Federal

  • Moneybag

    Loan amount

    $250 to $500,000

  • Credit Good

    Min. credit score

    Not specified

  • Rates

  • Funds available in

    Not specified

Pros and cons of Navy Federal auto loans

Consider these benefits and drawbacks of a loan with Navy Federal before submitting an application.

PROS

  • Checkmark

    Variety of term lengths

  • Checkmark

    Car Buying Service

CONS

  • Close X

    Membership required

  • Close X

    Maximum APRs not disclosed

  • Close X

    Restrictions for older used vehicles

Navy Federal has been serving military members and their families since 1933 after opening as a credit union for naval employees. It now offers checking accounts, savings accounts, loans, credit cards and more to 11 million members.

Navy Federal’s mission still drives the organization; to apply for any of its products, you must be a member of the armed forces, a veteran, an immediate family member of someone who served or a Department of Defense civilian employee. If you qualify, Navy Federal offers competitive rates and high maximum financing amounts for new car loans, used car loans and auto loan refinancing. Along with this, Navy Federal has partnered with TrueCar to create its Car Buying Service, which can help you find and compare vehicles completely online.

Pros and cons of Navy Federal auto loans

Pros

  • Variety of term lengths. Navy Federal offers more than five repayment terms, with terms of up to 96 months. This wide range means that you can choose a payment option that fits your budget and needs, with a maximum that’s much higher than that of competitors.
  • Low APR. If you are looking to purchase a new vehicle or refinance your current auto loan, you may qualify for an APR as low as 3.79 percent. This is significantly lower than the minimum APR of many other lenders.
  • Car Buying Service. Through TrueCar, Navy Federal’s Car Buying Service lets you compare MSRPs, receive price offers on local inventory and even have your car delivered to you.

Cons

  • Membership required. Auto loans are available only to those who qualify for Navy Federal membership: active duty service members, immediate family members, veterans and Department of Defense employees. To become a member of Navy Federal, you must also maintain a Navy Federal savings account with at least a $5 balance.
  • Maximum APRs not disclosed. Though Navy Federal has extremely low starting APRs, it does not list its maximum interest rates. If you have poor credit, it’s possible that Navy Federal may not be the most affordable option.
  • Restrictions for older used vehicles. While used vehicles with 2020, 2021 and 2022 model years qualify for rates as low as 2.19 percent, any car older than that or any car with over 30,000 miles has starting rates of 3.79 percent.

Who is Navy Federal best for?

An auto loan with Navy Federal is likely the best option for military members and their families, especially those with good credit who can qualify for some of the lowest rates in the business. It’s also a great choice for drivers looking for expensive new cars; Navy Federal’s maximum loan amount is $500,000, meaning you could drive off in a brand-new vehicle with all the bells and whistles.

Types of auto loans offered

Navy Federal offers financing for new and used vehicles, along with auto loan refinancing. The loan amounts offered for new and used vehicles are the same, falling between $250 and $500,000. Refinancing has a minimum loan amount of $5,000, but Navy Federal does not specify a maximum.

For new car purchases and refinancing a new car, you can choose a term between 36 and 96 months. For used car purchases and refinancing a used car, you can choose between 36 and 72 months.

Interest rates and terms

Unlike most other lenders, Navy Federal does not advertise a discount for setting up automatic payments. Your interest rate will depend on your creditworthiness, finances and requested loan term.

Loan product Interest rate
New car purchase Starting at 3.79% APR
Used car purchase Starting at 3.79% APR
Auto loan refinance Starting at 3.79% APR

How to apply for a loan with Navy Federal

You can apply for an auto loan with Navy Federal online, via the Navy Federal app, over the phone or at a branch. In most cases, you should receive a decision within a few minutes of submitting your application.

To apply, you will need some information on hand:

  • Your phone number and email (and those of your co-applicant, if applicable).
  • Your current housing, employment and income information (and that of your co-applicant, if applicable).
  • Your car’s trade-in information, such as title and registration.
  • The amount you expect to finance.
  • Your requested loan term.

If you’ve already decided on a vehicle or if you’re refinancing, you’ll also need to supply the vehicle VIN number, the registration state, the exact mileage and the dealer name.

Following approval, you will receive your check in the mail, or you can pick it up at a Navy Federal branch.

Auto loan requirements

Navy Federal does not specify any credit or income requirements. However, you will need to become a member of Navy Federal. You may qualify if you’re in one of the following categories:

  • Active-duty member of the Army, Marine Corps, Navy, Air Force, Coast Guard, National Guard or Space Force.
  • Delayed Entry Program.
  • DOD Officer Candidate/ROTC.
  • DOD Reservist.
  • Veteran, retiree or annuitant.
  • Parent, grandparent, spouse, sibling, child, grandchild or household member of one of the above categories.
  • DOD civilian employee.
  • U.S. government employee assigned to a DOD installation.
  • DOD contractor assigned to a U.S. government installation.
  • DOD civilian retiree or annuitant.

You must also open and maintain a savings account with Navy Federal with a $5 minimum balance.

Customer service

Navy Federal has a few different customer service options for its members. Member representatives are available 24/7 over the phone at 888-842-6328, or you can get questions answered through a live chat feature on the website. If you prefer in-person communication, Navy Federal has 350 branches worldwide where you can talk face-to-face with a customer support agent.

How Bankrate rates Navy Federal

Overall score 4.3  
Availability 4.7 Navy Federal auto loans are available for a wide range of amounts and don't require borrowers use a specific dealership.
Affordability 3.8 While Navy Federal has a low minimum APR, it also relies on traditional underwriting and doesn't offer an autopay discount.
Customer experience 4.6 Support is available 24/7 and there are several ways to make payments, including a recurring option.
Transparency 4.0 Rates, fees and terms are available online. While pre-approval is available, you will need to be a member first.

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.

How do I get my payoff from Navy Federal Credit Union?

You may obtain a payoff quote through NFO account access or by calling 1-888-842-6328.

What is the payoff address for Navy Federal Credit Union?

Loans
Loan Payments
PO Box 3100 Merrifield, VA 22119-3100
Insurance Checks for Loan Payoffs or Navy Federal Endorsement
PO Box 3105 Merrifield, VA 22119-3105
Student Loan Payments Note: Include loan number & invoice # on the memo line of the check
P.O. Box 824575 Philadelphia, PA 19182-4575
Additional Mailing Addresses | Navy Federal Credit Unionwww.navyfederal.org › contact-us › additional-mailing-addressesnull

How can I check my car loan balance?

How can I check my car loan balance online?.
You can visit the official website or app of your lender..
Log in with your credentials..
Enter details like your car loan account number and other details..
And check the status of your car loan balance online..

Does Navy Federal have early payoff penalties?

There are no application or prepayment penalties for getting an auto loan for your new or used car. You can set up recurring payments for your car loan through the Navy Federal Credit Union mobile app or online banking.