Kentucky farm bureau mutual insurance company phone number

At KFB, we live and work where you do. We've got agents in all 120 counties of the Bluegrass State protecting what's important to our fellow Kentuckians, from farms and fishing boats to minivans and mobile homes.

For more than 75 years, people across the state have put their trust in Kentucky Farm Bureau Insurance. Today, we protect more than 462,000 Kentucky families and businesses.

With us, you're not just a client; you're a member. And we treat you like one. You’ll receive all kinds of great benefits, like discounts on everything from hotels to security systems, and of course, the big one — a company and local agent committed to you.

To report a claim during normal business hours, please call your local Kentucky Farm Bureau Agent's office.

To report a new claim after business hours, please call:
After-Hours Claims Reporting Hotline
1-866-KFB-Claim (1-866-532-2524)
4:30 p.m. until 9:00 a.m. (EST), Monday through Friday
24 hours on weekends and holidays

Whichever reporting option you use, your report will be more complete if you have the following information available for the customer service representative:

• Date and time the loss occurred
• Location of loss or accident
• List of vehicles/property/people involved
• A description of what happened
• Names, addresses and phone numbers of all those involved
• Description of damage and/or injuries
• Police report number
• Names, addresses, and phone numbers of any witnesses
• Name and phone number for whom we should contact to discuss the claim

What happens after I report my claim?

Your information is sent to the regional office nearest you. Once the claim has been assigned to one of our claim representatives, he or she will typically contact you within 24 to 48 hours. The claims representative will be able to answer your questions and provide information to help you resolve your claim quickly and efficiently.