How to program amazon fire stick remote volume

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Amazon’s Firestick TV set is one of the most popular entertainment services out there at the moment.

If you own one of these, you may have realized that the Firestick remote is starkly different from an ordinary TV remote in the sense that it is far more compact and has fewer buttons.

As such, I’ve personally found it frustrating to struggle with the few functional buttons available, and it gets even more exasperating when one of these fails to work.

I ran into an issue with the volume button once when I could not control the device’s volume using the remote, whereas it worked fine when I directly used the TV volume buttons. 

I did a bit of research on the different ways to fix this issue, and I’ve compiled everything I learned in this article, assuming you have run into the same problem.

If Volume isn’t working on your Firestick Remote, try power cycling the TV, removing any obstacles between the TV and remote, and checking the remote batteries.

Set the TV’s IR profile correctly, use the HDMI-CEC port for connection, and also try a factory reset of the Firestick. If nothing works, contact customer support. 

Possible Reasons for Volume Not Working on Firestick Remote

There could be several reasons for the volume button refusing to work on your remote.

It could be due to faulty batteries, signal obstruction, or old and worn out buttons.

It could also be a temporary snag that can be fixed by a power cycle or a permanently damaged remote that needs replacement.

Power Cycle the TV

How to program amazon fire stick remote volume

Being a simple but potentially effective process, power cycling your TV is something you may want to try.

The correct way to do this is to first turn off the TV, then remove the Fire TV stick from the television, and give it around 30 seconds.

Before turning it back on, make sure you reinsert the Firestick so that the two devices boot up together.

Check Remote Batteries

It is possible that the issue is not with the remote itself but with the batteries in the remote.

Your remote batteries could be placed in the wrong position, or they could be drained.

Try tweaking the batteries’ position and removing them, and reinserting them correctly into the remote.

Note that even a battery at 50% of its strength may not be sufficient for the proper functioning of the remote. 

Check Your Remote Buttons

If your Firestick remote is quite old, say more than five years, then it’s possible that it could be worn out and have non-functioning buttons.

It could be because the rubber on the bottom of each button has worn out over time or just dust and dirt accumulating inside the remote over the years.

A sign of this issue could be the buttons getting harder and harder to be pressed down.

Also, you could check if the “click” sound while pressing a button persists, which otherwise indicates tattered rubber.

Check for Signal Obstructions

How to program amazon fire stick remote volume

The volume and power buttons on your remote use low-frequency infrared radiations to emit signals received by the television.

Check if there is some object in the pathway of these radiations that can block the line of communication between the remote and the TV.

Since all buttons on the remote other than the volume and power buttons use radio-frequency rays, it is possible that the rest of the remote functions perfectly while these two buttons seem faulty.

Set Your TV’s IR Profile

The simplest way to do this is as follows:

  • On your TV, go to Settings
  • Navigate to Equipment Control
  • Click on Manage Equipment, then choose TV
  • Don’t go to Change TV, but instead move to Infrared Options
  • Navigate your way to IR Profile, then Change IR Profile
  • Change it from All Devices to your particular IR Profile to see if it fixes the issue

Ensure Proper HDMI Connection

Check whether you have connected the Fire TV to the correct HDMI port.

You need to ensure it is connected to the HDMI-CEC port, allowing other remote controls to configure the television’s power and volume.

You can find this port labelled at the back of your TV or in the TV’s operating manual.

Unpair and Re-pair the Remote

How to program amazon fire stick remote volume

Sometimes, unpairing and repairing the remote may be sufficient to fix the problem.

To Unpair your Fire Stick Remote from the TV, all you have to do is go to Settings, then Bluetooth Controllers and Devices, after which you should click on Amazon Fire TV Remote and choose the device in question. 

Then press and hold Menu + Back + Home for at least 15 seconds.

Once the unlinking is complete, Fire TV will return you to the main menu.

After unpairing, you need to pair the remote back to the TV, which can be done easily as follows.

  • Connect the Firestick to the TV.
  • Once Fire TV starts up, hold the remote near your Firestick, then press and hold the Home button for 10 seconds.
  • If the remote doesn’t get paired immediately, try repeating the process.
  • It may take several attempts for this process to work.

Change Equipment Settings

On your television, move to Settings and hover over to Equipment Control.

Selecting this will display another menu, with an option called Manage Equipment, after which you need to click on TV > Change TV.

This will take you to a list of television brands, where you need to select the one you use. 

Once this step is over, you will receive a prompt informing you that you could update the Firestick remote.

Restart the Firestick

Simply power cycling the Firestick may be enough to fix the error.

On the Firestick home screen on your television, scroll to the Settings tab and click on it (You can also click the Home button on your remote to access this screen).

Navigate to the My Fire TV menu, and click on Restart to automatically restart your Firestick.

If there are some power issues with it, your Fire Stick will keep restarting.

Reset the TV and Firestick

How to program amazon fire stick remote volume

If a simple restart doesn’t do the trick, you may need to try to Factory Reset the Firestick device.

To perform this, click and hold the Back and Right navigation buttons for at least 10 seconds, and click on Continue.

Note that this will erase all downloaded content and reset your preferences. Hence use it as a last resort. 

Use the Firestick App Remote

If your remote turns out to be permanently damaged and you have to wait for a replacement to arrive, you can try using the Firestick Remote App in the meantime on your Android device or iPhone.

Once you install the app, here’s how to get it working:

  • After the Fire TV boots up, log in to your Firestick Remote app using your Amazon account
  • Choose your Fire TV device from the given list of devices
  • Enter the code shown on the television into the prompt shown on the app
  • Your phone should now function as a Fire TV remote 

Contact Support

How to program amazon fire stick remote volume

If none of the above steps seem to work, the best thing you can do is contact Amazon’s Fire TV Customer Support and inform them of the issue.

They may guide you through a series of troubleshooting steps to figure out the root cause of the problem.

If the remote turns out to be permanently broken, you will have to pay for a new one.

Final Thoughts on getting Volume to work on your Fire Stick Remote

Note that the Fire Stick Remote works using IR and not Bluetooth, so you can use the Mi Remote App to control your Fire Stick.

You’ll find this app comes stock in Xiaomi Phones. You can also download an IR Remote App of your choice, provided your phone comes with an IR blaster.

However, if you have to contact tech support, I recommend letting them know of the various steps you tried to fix the issue to save you some precious time.

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Frequently Asked Questions

How do I unfreeze my Firestick remote?

Try unplugging Firestick for a while, or restarting Firestick through the TV settings or using the Home button on the remote. This could also be a glitch caused by a particular app installed on Firestick that requires removing it.

Why is my Firestick remote flashing orange?

The orange flash on your remote means that Firestick has entered the discovery mode, where it is looking for a suitable nearby device to connect to.

How many years does a Firestick last?

As long as you are careful in its usage, a Firestick should last at least 3-5 years. However, like any other electronic device, it’s not possible to accurately predict its lifespan.

Can you pair an old Firestick remote with a new Firestick?

Yes, to do this, you need to press down the home key for 10-20 seconds each time you switch. Then, in front of the Firestick, you wish to use, press down the home key for at least 10-20 seconds till it starts blinking. You should then be connected.

How do I set my Firestick remote to control volume?

Select Settings > Equipment Control > Manage Equipment to enable audio control via the Fire Stick remote for your TV and various speakers.

How do I pair my Amazon remote to control the volume?

Try this if you need to pair your remote..
Press the home button. At the top of the screen scroll to the far right & select “settings”.
Scroll to/select “equipment control”.
Scroll to/select “manage equipment”.
Select “TV”.
Select “change tv”.
Follow on screen instructions..

Why won't my Firestick remote work on the volume?

If Volume isn't working on your Firestick Remote, try power cycling the TV, removing any obstacles between the TV and remote, and checking the remote batteries. What is this? Set the TV's IR profile correctly, use the HDMI-CEC port for connection, and also try a factory reset of the Firestick.