How to get a replacement medicare card in california

Once you have applied and have been accepted into the Medicare program, you’ll receive a membership card. You can expect your Medicare card to arrive about three weeks from the date of approval. If you’re already receiving Social Security benefits, you’ll be enrolled automatically. Your Medicare card should arrive about two months prior to your 65th birthday.

What if you lose your Medicare card?  Can you request a new one? Can you print a copy online?  Yes, you can request a new one AND actually print one too!

A step-by-step video guide is available in our video.

If you are not a client of ours, DO NOT contact us to request your Medicare card. Use the instructions in our blog or video to get a replacement, or call Medicare at 800-633-4227.

How to get a replacement medicare card in california
How to get a replacement medicare card in california


How To Request a New Medicare Card Online (SSA.gov)

Login to your My Social Security online account at www.ssa.gov. 

If you’re receiving Social Security benefits, you’ll see a right-side Navigation bar. Click on “Replacement Documents”. There, you’ll see a place to request a replacement Medicare card. See image to the right for reference.

If you’re NOT receiving Social Security benefits, the right-side Navigation bar is NOT visible. Instead, you’ll need to select the blue link that says “Replace Your Medicare Card” in the Medicare Enrollment Details section.

How To Print or Request a New Medicare Card Online (medicare.gov)

How to get a replacement medicare card in california
How to get a replacement medicare card in california

To print your Medicare card, you actually need to log in to a completely different online account at www.medicare.gov.  Once logged in, you’ll see a section titled “What do you want to do?”. Click on “Print my Medicare card”.  

If you change your address, Medicare will not notify the additional insurers — public or private — who work with the agency to cover your health care costs. So remember to tell the companies you rely on for these potential policies:

Your Medicare card is proof that you have Medicare health coverage and, as a beneficiary, is one of the most important documents you own. When you receive treatment you may be asked by your provider to show your Medicare card as proof of insurance.

If you’re new to Medicare, you may be wondering how the process of requesting a Medicare card works. You’ll typically get your Medicare card when you first apply for Medicare benefits. Most people qualify for Medicare when they turn 65, while some individuals may qualify at any age through disability or certain health conditions, such as end-stage renal disease or amyotrophic lateral sclerosis (also known as Lou Gehrig’s disease).

Signing up for Medicare and the timing of when you apply for Medicare works differently depending on how you qualify for Medicare and, in some cases, whether you’re already receiving retirement benefits when you turn 65. This can all affect when you will receive your Medicare card.

Are you new to Medicare and wondering when you can expect your Medicare card in the mail? Or do you already have Medicare and need to replace a lost, stolen, or damaged Medicare card? Just scroll down to learn when your Medicare card will be mailed to you and how to request a Medicare card replacement.

When will my Medicare card arrive?

As mentioned, the process of applying for Medicare can vary depending on your particular situation and how you qualify for Medicare. This will affect the timing of when your Medicare card arrives in the mail as well. If you’re already receiving Social Security or Railroad Retirement Board retirement benefits when you turn 65, you’ll be automatically enrolled in Medicare when you turn 65. Your Medicare card should be sent in the mail about three months before your 65th birthday. If you need to manually enroll in Medicare during your seven-month Initial Enrollment Period, the arrival of your Medicare card will depend on which month you signed up for Medicare. Your Initial Enrollment Period starts three months before your 65th birthday, includes your birthday month, and ends three months later.

If you qualify for Medicare because of disability, your Medicare card will arrive in the mail three months before your 25th month of disability benefits.

I need a Medicare replacement card

If your Medicare card is lost, stolen, or damaged, you can replace a Medicare card through the Social Security Administration or Railroad Retirement Board.

You have a few options:

  • Request a replacement Medicare card online through your My Social Security account. If you don’t have an account, you can create one here. If you’ve recently moved or changed your name, you can also update the information Medicare has on file for you through your account.
  • Call Social Security at 1-800-772-1213 (TTY users, call 1-800-325-0778), Monday through Friday, from 7AM to 7PM.
  • Visit your local Social Security office.
  • If you worked for a railroad, request a replacement card through the Railroad Retirement Board (RRB). You can also call the RRB at 1-877-772-5772 (TTY users, call 1-312-751-4701), Monday through Friday, 9AM to 3:30PM.

Your replacement Medicare card will be mailed to you about 30 days after you submit your request. The card will be sent to your address on file, so contact Social Security or the RRB to update your address if you’ve recently moved. You can also update your address and contact information yourself by logging into your My Social Security account.

If you’re enrolled in a Medicare Advantage plan, Medicare Prescription Drug Plan, or other type of Medicare plan, you may have a separate insurance card. If you need to replace your card, contact your Medicare plan directly for more information on getting a replacement card.

How to get a replacement medicare card in california

How to get a replacement medicare card in california

NEW TO MEDICARE?

Learn what you need to know in 15 min or less.

I need a replacement Medicare card sooner than 30 days

In some cases, you may need a Medicare replacement card sooner (for example, if you need proof of coverage for a doctor appointment that’s coming up or to fill a prescription). Social Security (or the RRB) can provide a letter that you can use as temporary proof of Medicare coverage. This letter will be mailed to you in about 10 days; contact Social Security (or the RRB) to request this letter.

If you can’t wait 10 days and need proof of Medicare coverage immediately, visit your local Social Security office or Railroad Retirement Board office in person.

Do you have questions about how to request a Medicare card? Once you’re enrolled in Medicare, you may have other coverage options as well, including Medicare prescription drug coverage, Medicare Supplement insurance, and Medicare Advantage plans. If you’d like help figuring out Medicare plan options that could work for you, contact eHealth to speak with a licensed insurance agent.

Can I get a replacement Medicare card at my local Social Security office?

If you can't use the online request to get a replacement Medicare card, or if you prefer, call Social Security's toll-free number, 1-800-772-1213 (TTY 1-800-325-0778). Our representatives will be glad to help you. You can also visit one of our local Social Security offices.

How do I find my Medicare number if I've lost my card?

Sign in to your MyMedicare.gov account. If you don't have an account yet, visit MyMedicare.gov to create one. You can sign in to see your Medicare Number or print an official copy of your card. Call 1-800-MEDICARE (1-800-633-4227).

How do I renew a lost Medicare card?

If you lose your Medicare card or it gets damaged or stolen, you can replace it by: requesting a new card via your myGov account linked to Medicare, or the Express Plus Medicare mobile app. calling Medicare general enquiries on 132 011. visiting a Medicare Service Centre with your proof of identity.

Can I order a Medicare card online?

You can get your own Medicare card online or apply for one using a form. You can also get a new card with other people. We'll send your card to the address you've given us. It'll arrive in about 3 to 4 weeks.