We often receive phone calls from students looking for a replacement of their American Heart Association CPR certification card. Whether a lost wallet, a recent move, or simply a worn-out card, sometimes life happens and you just need a replacement. It seems like such a small thing, until HR needs a copy and suddenly your work hours are in jeopardy until you are able to locate that card! If you trained in a classroom it may be a bit more difficult
to get a copy. Let’s look into your options! In order to get a copy of your American Heart Association CPR card, you will need to first determine if you originally received an e-card (digital copy that was emailed to you) or if you received a hard copy (printed wallet card) directly from your classroom instructor. If you received an
e-card, the AHA’s central customer support department may be able to find your training records and send you an electronic replacement. The American Heart Association Customer Service department can be reached by phone at 1-800-242-8721. A representative should be able to find your certification using your name and email address. If you received a hard copy (printed wallet card) AHA CPR card directly from an instructor, getting a replacement card may be more complicated. In this case, the American Heart Association central customer service department will not be able to send you a replacement. Rather, they will direct you to contact the individual
instructor that taught your course. If you know who your instructor was, the American Heart Association may be able to help provide contact information if he/she is still an active instructor. Alternatively, the customer service rep may be able to provide a list of current instructors in your area, but they would not be able to determine the exact instructor. Your Options If You Can’t Get a Replacement CPR CardWhat if you did receive an American Heart Association hard copy card, you do not remember who the instructor was that taught your class, and you’ve exhausted the list of instructors that the AHA gave you? You still have a couple of options.
Do I have to Pay Full Price for Another CPR Class?No one wants to pay full price for a new course when they still had time left on their last certification! Unfortunately, if you want an American Heart Association CPR replacement card and you’ve exhausted all your options, that’s exactly what you have to do. At ProTrainings, we understand this frustration and we’ve got a solution! If you contact us and tell the Happiness Hero that you have lost your AHA CPR card and need a replacement, we can provide you with a 50% discount on one of our American Heart Association equivalent courses. Even better, we’ll always keep a record of your training so you won’t find yourself in this situation again. Getting an American Heart Association replacement CPR card can be difficult to say the least. To avoid the headache in the future, we recommend that you always take a picture of your CPR card (front and back) with your phone so you have it for quick reference. Also, always research the CPR training company you plan to choose. Confirm that they follow the latest national guidelines and make sure that they keep a copy of your training on file so that you can access it if necessary. If you would like to take advantage of the ProTrainings AHA replacement card discount, please contact us at 888-406-7487. We’re happy to help! American Heart Association® (AHA) certificates are now issued digitally to your email. Physical cards are no longer issued. The first business day after your course, you will receive an email from the American Heart Association®.
If you have any difficulties claiming your certificate, please contact AHA Customer Support at: Phone: 1-877-242-4277 Once you have claimed your certificate, you can search for it and your employer may verify its validity on the American Heart Association® website at this URL: https://ahainstructornetwork.americanheart.org/AHAECARD/ecard.jsp?pid=ahaecard.employerStudentSearch NOTE: Verification requires the code from your course completion certificate. How do I get a copy of my CPR card from Aha?All requests for duplicate or replacement cards must be submitted directly to the Training Center that issued the original card. Please note that a Training Center may charge a fee for reissuing a card.
How do I download BLS certificate?Previous method. Step 1 – Visit AHA eCards portal. ... . Step 2 – Enter your code. ... . Step 3 – Claim your eCard. ... . Step 4 – Download certificate.. What is the number ID for CPR card?Finding Your CPR Certificate Number
The CPR certificate number is at the bottom of the certificate. There also is a date of issue and an expiration date. You'll want to confirm that the CPR certificate is still valid and that you don't need to certify again.
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