Bissell powerclean rewind pet vacuum brush not spinning

  • Bissell powerclean rewind pet vacuum brush not spinning

    • Using your Phillips #2 screwdriver, remove the six 17.5 mm screws on the front panel that holds the brush roll in place.

    • Pull the front panel to remove it and access the brush roll and the broken belt.

    • Remove the broken belt.

    • Hold the brush roll on both ends and pull it outward to remove it.

    • Put the new belt on the metal that makes the belt turn. It is located close to the rear tire.

    • Put the new belt on the brush roll where there is a black spot.

    • Pull the brush roll upward and align it in its original spot.

    • This may take some force.

  • Document

    If you’re experiencing issues in the Brush Area such as Brush Not Turning follow these steps to resolve:

    • Unplug machine
    • Recline handle > Unscrew 6 Phillips head screws to remove Brush Access Plate

    Bissell powerclean rewind pet vacuum brush not spinning
     

    • Grasp Brush on both ends and lift Brush out

    Bissell powerclean rewind pet vacuum brush not spinning

    • Remove screw securing the Lower Hose

    Bissell powerclean rewind pet vacuum brush not spinning

    • Push a broomstick through Hose toward Brush area to clear Lower Hose & Brush area of all debris​
    • Inspect Lower Hose, Belt and Brush Access Plate for damage
      • If damaged > Replace the damaged part > Go to Parts & Supplies
    • Stand Brush on a flat surface 
      • Hold the top with one hand > Spin/flick the brush with your other hand > It should spin freely – (several times with one flick)
        • If Brush does not spin freely > Replace Brush > Go to Parts & Supplies

    Bissell powerclean rewind pet vacuum brush not spinning

    • Reattach Belt by looping it onto motor shaft, then around Brush 

    Bissell powerclean rewind pet vacuum brush not spinning

    • Stretch Belt until the Brush is secure
      • Rotate Brush several times to align Belt correctly
      • Reinstall Brush Access Plate and screws
      • Reattach Lower Hose, secure the screw
    • Has this resolved the issue?
      • Yes > Great! Glad we can get you back to cleaning
      • No > Visit a BISSELL Authorized Service Center or Contact Us

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    Why is my Bissell Pet vacuum brush not spinning?

    You may have stalled the brush motor. To reset, turn off and unplug, then plug back in and turn on. The brush roll may have lodged debris or other entanglements keeping the brush from rotating. To fix, you'll need to remove the brush roll to inspect.

    How do I reset a Bissell vacuum?

    Locate the brush reset button on the lower back right of the vacuum. Press the button to reset the brushroll To ensure the brush has been reset, plug the vacuum back into the electrical outlet. Turn on the vacuum detent the vacuum to begin cleaning Turn the brushroll on.