American united life insurance company phone number

Q: Is American United the same as OneAmerica?

American United Life Insurance Company® (AUL) is the founding member of OneAmerica and offers a comprehensive portfolio of products for individuals, families and businesses. AUL provides local service through a national network of experienced financial professionals.

Resources

One of the many things United American is well-known for is our superior customer service. When it comes to your health, we believe education, service, and support are vital. With our experience and stability, we’re the Company that does what it says it will do.

File A Claim

Because of our 50+ years of experience in providing life, supplemental health and Medicare Supplement insurance, United American offers superior customer service to both our agents and customers. Never stress about your claim status with our online claim tracker. Need more help? Let one of our licensed agents assist you.

eService Center

eServiceCenter

United American Policyholders – United American has made it easy to answer your policy questions 24 hours a day online!

The eService Center is your online portal for managing your account. It takes just a few minutes to register. All you need is a policy number and the insured's name and date of birth to have access to policy information 24 hours a day.

Providers – Please do not use eService Center. Instead, use eProvider Center.

eProvider Center

eProviderCenter

eProvider Center is an online portal for healthcare providers to access remittance details for payments and claims from our participating payers.

Our participating payers are:

United American Insurance Company
Globe Life Insurance Company of New York
Globe Life and Accident Insurance Company
Liberty National Life Insurance Company
American Income Life Insurance Company

Policyholders – Please do not use eProvider Center. Instead, use eService Center.

Call Us

Speak with a live specialist today.

At United American, we're here to serve you. Let us help you with any of your customer service needs.

Fax

Fax a document.

At United American, we're here to serve you. Fax your requested documentation or claims documents.

(972) 569-3721

(For documents requested by customer service)

Get in touch with us.

Reason for contacting us

File A Claim

File a Claim

On the File an Insurance Claim page, you will find helpful information regarding the claims filing process for various types of benefits. Following the links will lead you to information such as claims filing instructions, printable forms, and examples of certain required documentation.

Visit the File a Claim Page

FAQ

Frequently Asked Questions

Whether you're a policyholder or medical provider, we've got you covered.

Learn things like where to pay your premium, or request a duplicate copy with these frequently asked questions.

Policyholder FAQ

Learn where to register your practice or any precertification requirements with these frequently asked questions.

Medical Provider FAQ

Make A Payment

Visit the eService center to make payments, manage your account, or to find answers to common questions.

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United American

Attn: Premium Remittance Division
P.O. Box 653020
Dallas, TX 75265

Important: This payment address does not apply if you have received a list billing from United American for a worksite or employer group account. Please use the address show on the list bill you received or call us for assistance.

United American

Attn: Premium Remittance Division
100 N Broadway Ave, Ste 1900
Oklahoma City, OK 73102

Company Addresses

United American

Attn: Premium Remittance Division
P.O. Box 653020
Dallas, TX 75265

United American

Attn: Premium Remittance Division
100 N Broadway Ave, Ste 1900
Oklahoma City, OK 73102

Home Office

3700 S. Stonebridge Drive
McKinney, Texas 75070

Find an Agent

To find an agent, call us today! (844) 593-8913

Is American United the same as OneAmerica?

American United Life Insurance Company^® (AUL) is the founding member of OneAmerica and offers a comprehensive portfolio of products for individuals, families and businesses. AUL provides local service through a national network of experienced financial professionals.

Who owns American United Life?

OneAmerica Financial PartnersAmerican United Life Insurance Company / Parent organizationnull

Is OneAmerica an insurance company?

Companies of OneAmerica We offer life insurance, annuities, retirement plans and employee benefits to help you achieve your financial goals.

How do I find my OneAmerica account number?

You can find your plan number on your quarterly account statement or on your account landing page. If your plan number starts with a number, please call 1-800-858-3829.