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About this area
Orlando
Located in Orlando, Westgate Lakes Resort & Spa Universal Studios Area is in the entertainment district and on a lake. Orlando International Premium Outlets and Disney Springs® are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Universal Studios Florida. Traveling with kids? Make time for The Wizarding World of Harry Potter™, or check out an event or a game at Amway Center. Spend some time exploring the area's activities, including golf lessons and golfing. Guests appreciate the hotel's location for the sightseeing.
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What's nearby
The Wheel at ICON Park™ - 4 min drive
Wonderworks - 5 min drive
Pointe Orlando - 5 min drive
Orange County Convention Center - 7 min drive
Aquatica - 10 min drive
Getting around
Orlando Station - 16 min drive
Orlando Intl. Airport (MCO) - 21 min drive
Restaurants
Fogo de Chao Brazilian Steakhouse - 4 min drive
Outback Steakhouse - 4 min drive
Brick House Tavern + Tap - 4 min drive
Joe's Crab Shack - 4 min drive
Yard House - 4 min drive
About this property
Westgate Lakes Resort & Spa Universal Studios Area
4-star family-friendly hotel near Universal Orlando Resort
A short walk from Orange County Convention Center, Westgate Lakes Resort & Spa Universal Studios Area provides a marina, water-park access, and a bowling alley. Indulge in a facial, a sports massage, and aromatherapy at the onsite spa. The onsite family restaurant, Drafts Sports Bar & Grill, features American cuisine. The gym offers Pilates classes and yoga classes; other things to do include basketball, volleyball, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store.
You'll also find perks like:
- 7 outdoor pools and a children's pool, with sun loungers and pool umbrellas
- Free self parking and valet parking
- Free bicycle rentals, 2 outdoor tennis courts, and multilingual staff
- A porter/bellhop, a banquet hall, and a front desk safe
- Guest reviews speak highly of the location
All 1990 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews give good marks for the clean, comfortable rooms at the property.
More conveniences in all rooms include:
- Free toiletries and hair dryers
- Flat-screen TVs with premium channels and DVD players
- Wardrobes/closets, separate sitting areas, and microwaves
Languages
English, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Restaurants on site
Drafts Sports Bar & Grill
Sids Bistro
Cordovano Joe's Pizza
The Marketplace & Deli
Buccaneer Galley
Things to do
7 outdoor pools
2 outdoor tennis courts
7 spa tubs
Aerobics classes
Arcade/game room
Basketball
Bowling alley
Children's pool
Fishing
Fitness center
Free bicycle rentals
Full-service spa
Kayaking
Mini golf
Pilates classes
Playground
Sauna
Steam room
Tennis
Volleyball
Water park access (surcharge)
Yoga classes
Family friendly
7 outdoor pools
Arcade/game room
Bowling alley
Children's club (surcharge)
Children's pool
DVD player
Grocery/convenience store
Laundry facilities
Microwave
Mini golf
Playground
Snack bar/deli
Supervised childcare (surcharge)
Conveniences
ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
24-hour business center
Computer station
Conference space (25000 square feet)
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Marina onsite
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas
Terrace
Spa
12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Braille signage
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Games
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Ceiling fan
Premium bedding
Bathroom
Free toiletries
Hair dryer
Towels
Entertainment
Cable channels
DVD player
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Microwave
More
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-friendly workspace
Laundry detergent
Phone
Safe
Separate sitting area
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Policies
Check-in
Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Pets
Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 60 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 200 per stay
- Resort fee: USD 19.99 per accommodation, per night
The resort fee includes:
- Pool access
- Fitness center access
- Sporting facilities or equipment
- Business center/computer access
- Internet access
- Phone calls
- In-room safe
- In-room coffee
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
Property is also known as
Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando
Rating 5 - Excellent. 1305 out of 2786 reviews" "
Rating 4 - Good. 559 out of 2786 reviews" "
Rating 3 - Okay. 370 out of 2786 reviews" "
Rating 2 - Poor. 260 out of 2786 reviews" "
Rating 1 - Terrible. 292 out of 2786 reviews" "
3.9/5
Property conditions & facilities
Traveled with family Oct 12, 2022 Liked: Staff & service, amenities, property conditions & facilities This is a beautiful property with plenty to keep you busy. The rooms accommodate guests very well. My only issue was finding left behind sandals and cigars from previous guests in the room on my last day of stay. That let me know the room was not cleaned appropriately Stayed 4
nights in Oct 20225/5 Excellent
Traveled with group Oct 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The area was beautiful and the staff was great would defin recommend Stayed 3 nights in Sep 20225/5 Excellent
Traveled with family Oct 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities5/5 Excellent
Stayed 3 nights in Sep 2022
Traveled with family Oct 7,
2022 Disliked: Staff & service Doesn’t tell you on website the water slides and stuff is not included. Staff all tells you different things, no one seems to know what’s going on. Took 24 hours to get trash bags, and saw 2 cockroaches. They say normal for Florida but never had issue at other resorts around. Stayed 4 nights in
Sep 20223/5 Okay
Traveled with pets, Traveled with family Oct 5,
2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities During Hurricane Ian theu did the best they could to satisfy every customer. Thank you for doing so The stuff are the best Stayed 2 nights in Sep 20225/5 Excellent
Traveled with partner Oct 5, 2022 Liked:
Cleanliness, staff & service, amenities, property conditions & facilities Stayed 3 nights in Sep 20225/5 Excellent
Traveled with pets Oct 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 2 nights in Sep 20225/5 Excellent
Oct 2, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities
The place was nice, but innorder to enjoy the things they say u have to be a timeshare owner, place was nice but other then that Stayed 2 nights in Jul 20222/5 Poor
Business traveler, Traveled with family Oct 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 3 nights in
Sep 20225/5 Excellent
Oct 1, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 3 nights in Sep 20221/5 Terrible