Carretera Transpeninsular KM 22.5, Los Cabos, Baja California
Mexico, 23400
Face coverings may be recommended or required. To learn more, please see destination-specific information below and reference our Face Covering Requirement information.
Face Coverings at Our Resorts
Resorts in the United States, U.S. Virgin Islands, and Puerto Rico
As recommended by the CDC, Owners and guests are encouraged to wear a face covering indoors, regardless of vaccination status, in areas the CDC defines as substantial or high for COVID-19 transmission. This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate.
Please refer to your resort’s Property Update page for specific information regarding local government mandates that may currently be in place.
Face coverings are required for all unvaccinated Owners and guests at each of our resorts. Shared spaces where face coverings must be worn by unvaccinated Owners and guests include the following:
- Indoor public spaces and common areas
- Lobbies
- Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
- Fitness centers
- Outdoor public spaces where social distance of 6ft/2m cannot be maintained
Please Note: The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.
Exceptions
The following exceptions apply to the above face covering requirements for unvaccinated Owners and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:
- Individuals younger than 2 years old
- Individuals with a health or medical condition that prevents them from wearing a face covering
- Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
- Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
- Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so
Resorts Outside of the United States, USVI, and Puerto Rico
As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts — even where not currently government-mandated and regardless of your COVID-19 vaccination status — in connection with health agency recommendations. Shared spaces where face coverings must be worn include the following:
- Indoor public spaces and common areas
- Lobbies
- Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
- Fitness centers
- Outdoor public spaces where social distance of 6ft/2m cannot be maintained
Please Note: The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.
Exceptions
The following exceptions apply to the above face covering requirements while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:
- Individuals younger than 2 years old
- Individuals with a health or medical condition that prevents them from wearing a face covering
- Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
- Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
- Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so
Travel Guidelines from Mexico: For more information on the testing requirement and specific documentation that is required, please refer to the U.S. Centers for Disease Control and Prevention website or contact your airline. //www.cdc.gov/coronavirus/2019-ncov/travelers/testing-air-travel.html Baja California Sur state – Exercise Increased Caution Exercise increased caution due to crime. Criminal activity and violence may occur throughout the state. There are no restrictions on travel for U.S. government employees in Baja California Sur, which includes
tourist areas in: Cabo San Lucas, San Jose del Cabo, and La Paz. In continued support of the federal, state, and local social distancing guidelines, as well as other governmental requirements, please be aware that Villa cleanings will be done every other day. Please visit //coronavirus.bcs.gob.mx/ for official information on the mandatory restrictions currently in effect at the resort, including, facial covering requirements, temperature checks, social distancing and other mandates for Owners and guests. //mx.usembassy.gov/covid-19-information/ Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility. Please be aware that in some
locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment. Please Note: Novel Coronavirus (COVID-19) is highly contagious. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious; however, we want you to know that we are committed to cleanliness and our enhanced safety measures in response to COVID-19. Read more
Los Cabos environment fee takes effect on September 6th, all hotels in Los Cabos municipality will begin collecting the Derecho de Saneamiento Ambiental at the moment of check-in or upon check-out. It is 33.68 pesos per room per night. From Aug. 1, 2022, to Dec 1, 2022, the area adjacent to the Pool 1, 2, and 3 will be refurbished. During this time, there will be construction around the pool area and the paths around the pool will be partially closed. All resort pools and amenities are expected to remain open during this time. The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation. We are continuing to take steps to gradually restore previously closed or modified amenities and services across the resort.
However, in continued support of federal, state, and local social distancing guidelines, as well as other governmental requirements, and with the health and safety of our Owners, guests, and associates in mind, please be aware that the following are currently in place until further notice: Adjusted operations to support social distancing; Adjusted food and beverage operations (Check with our front desk staff for available services); and Implemented enhanced cleaning processes and protocols
across the resort. In continued support of federal, state, and local social distancing guidelines, as well as other governmental requirements, please be aware that Villa cleanings will be done every other day.Important Alerts
Official Information
//coronavirus.gob.mx/Service Animal Policy
General Property Updates
Construction Updates
Amenity Status
Open
BBQ Grills
Concierge
Housekeeping
Valet
Jogging Path
Open with Social Distancing
Activities (On-Site)
Activity Center
Beach Services
Beach areas will be open with enhanced cleaning protocols and social distancing requirements (subject to change, based on the local government regulations announced weekly).Fitness Center
Westin Workout available with limited capacity to promote social distancing. Reservations are required.Hot
Tub(s)/Spa(s)
On-Site Convenience Store
Mercadito Deli Market is operating with both with a limited menu and social distancing requirements.On-Site Restaurant
Pool Bar/Grille
The Pool Bar is operating with both with a limited menu and social distancing requirements.Pool Chairs
Pool(s)
Pool areas will be open with enhanced
cleaning protocols and social distancing requirements (subject to change, based on the local government regulations announced weekly).Poolside Cabanas
Spa Services
Spa Otomi is now open.Sports Courts/Playgrounds
Available with limited capacity to promote social distancing. Reservations are required.Steam Room/Sauna
Available with limited capacity to
promote social distancing. Reservations are required.Kid's Club