Liberty mutual workers comp claims provider phone number

​Phone: 1-800-426-9898 (24/7)

Additional charges apply if your policy does not include the towing and labor coverage. Applies to mechanical breakdowns and disablements. Towing related to accidents would be covered first under your collision or comprehensive coverage, or under towing and labor if your policy does not include collision/comprehensive.

Employee resources for workers compensation claims 

If you have experienced a work-related injury or illness, you may be uncertain of what to expect during the claims process. At Liberty Mutual, we understand that a workplace injury can be stressful, which is why we believe that a better experience means better outcomes.   

As your employer’s workers compensation provider, our experienced claims staff – located across the country – are available to answer your questions and guide you through the process. 

Here are some resources to help you get started. 

Bringing empathy to workplace injuries

Employees are the driving force behind a company’s success. And for that very reason, creating a safe work environment is paramount for businesses of all sizes and industries.

Even with this focus, disabling workplace injuries still cost U.S. businesses more than a billion dollars a week . In addition to the significant financial impact, the absence of valued employees suffering from injuries or illnesses can also negatively affect so much more, including company morale, business relationships, and brand reputation.

With more than a century of experience, we can provide the support and resources to help companies improve safety, protect employees, and control workers compensation costs.

This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.

Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.

• Alabama, Florida, Georgia, Indiana, Iowa, Kansas, Michigan, Missouri, Nevada, North Carolina, Oklahoma, Pennsylvania, South Carolina, and Virginia

  If your business is located in Alabama, Florida, Georgia, Indiana, Iowa, Kansas, Michigan, Missouri, Nevada, North Carolina, Oklahoma, Pennsylvania, South Carolina, and Virginia you are automatically enrolled in your state’s OBN. No further action is required.

• California

  Employee resources

  Please review your claim number format prior to making a selection:

  • If your claim number format is WC123-456789, 22-212345, or a 9-digit number, please use the following documents for the Liberty Mutual Group MPN:
    • MPN employee notification, including frequently asked questions for injured workers
    • Search for a network provider
  • If your claim number format is a 12-digit number, please use the following documents for the Liberty Mutual Managed Care MPN:
    • MPN employee notification, including frequently asked questions
    • Search for a network provider

  Employer resources

  Please review your policy number format prior to making a selection:

  • If your policy number format is WA2-A1D-123456-012-91 or XWO-12345678 or simply 1234567, please use the following documents for the Liberty Mutual Group MPN:
    • Program overview
    • Search for a network provider 
    • Frequently asked questions for employers
    • DWC7 form
  • If your policy number format is 12WC123456, please use the following documents for Liberty Mutual Managed Care MPN:
    • Search for a network provider
    • Frequently asked questions for employers
    • DWC7 form

• Illinois
• Texas

This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.

Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.

How do I claim Liberty Insurance?

Does Liberty Mutual have offices in Florida?