Liberty mutual fire insurance company claims phone number

Welcome

Liberty Mutual Fire Insurance Company was formed 1872 by 28 farmers. The original name was "The German Mutual Fire Insurance Society". In 1934, the company name was changed to Liberty Mutual Fire Insurance Company. We are located in Stitzer, Wisconsin, a small rural community in Grant County.

Liberty Mutual Fire Insurance Company is not housed in a four story glass office building. We do not own a corporate jet. We do not have our name on a stadium. However, we DO have some of the best agents in all of Wisconsin. We offer many types of insurance products to meet your needs and provide superior claims service when you need it most.

So, if you are a current customer of ours, thank you for your business. If you are not currently insured with Liberty Mutual Fire Insurance Company, we encourage you to contact one of our agents for a quote.

We look forward to serving you.

Find an Agent

Contact Us

Liberty Mutual Fire Insurance Company

11524 Kluckhohn St.
PO Box 58
Stitzer, WI 53825

Phone: 608.943.8333 or 1.800.828.6896

Fax: 608.943.6808

E-mail:

​Phone: 1-800-426-9898 (24/7)

Additional charges apply if your policy does not include the towing and labor coverage. Applies to mechanical breakdowns and disablements. Towing related to accidents would be covered first under your collision or comprehensive coverage, or under towing and labor if your policy does not include collision/comprehensive.

A focus on better claims outcomes

We see every claim as an opportunity to create experiences that exceed expectations. And it starts with a team at your side that’s truly connected to customers and their employees. 

We’re focused on delivering the best possible outcomes, whether we’re helping customers mitigate liability, rebuild after a property loss or contract default, or connecting with injured workers to help them recover and return to work. 

Our approach is simple – but deep: Begin with the best people. Invest in innovative technologies. And sustain trusted partnerships. 

It takes teamwork to create a better claims experience. Our customers benefit from collaboration among our underwriting, claims, and legal teams – all working together to proactively manage your unique claims challenges. We pride ourselves on our best-in-class claims management.

Let’s get started.

What type of claim are you reporting?

  • Property & casualty claims
  • Specialty claims
  • Surety claims

Submitting a property & casualty claim

Whether you’ve suffered a property loss, are party to a lawsuit, or want to guide an injured worker safely back to work, at Liberty Mutual, we provide a superior claims experience enabled by an unparalleled focus on exceptional people, innovation, and harnessing data. Contact us to get started with your property and casualty claims, including:

  • Commercial auto
  • General liability
  • Property
  • Umbrella
  • Workers compensation

Report a claim 24 hours a day, 7 days a week.

Small business customers: Call: 844-325-2467 (844-3-CLAIMS)

Midsize and large customers: Call: 800-362-0000

Report a property & casualty claim online

For midsize/large customers who want to report a P&C claim online, login to our online portal.

Report a specialty or surety bond claim

Submitting a specialty claim

Our dedicated and highly experienced claims team tailor our programs to meet the needs of each customer in order to drive the best possible outcomes. Get started with your claim today, including:

  • Healthcare liability
  • Environmental liability
  • Management liability
  • Professional liability
  • Specialty property and casualty claims

Ironshore claims

Mergers and acquisitions claims

At Liberty Global Transaction Solutions, our claims team specializes in dealing with complex mergers and acquisitions teams. With both private practice and Lloyd’s market experience, our team is dedicated to guide our clients to the best possible outcome.

Liberty Specialty Markets claims

We believe that integrated service means supporting our clients every step of the way. To get started with your claim through Liberty Specialty Markets, contact us today.

Submitting a surety claim

Our dedicated teams of surety claims professionals are committed to managing bonded obligations efficiently and with the highest integrity.

Surety bond claims

U.S. residents can initiate a surety bond claim with our quick and easy online form. You’ll be guided through the form based on the type of claim you are submitting.

Bond claims outside the U.S.

To submit a claim on a bond placed outside of the U.S., or to contact our claims professionals, please send an email to .  Or, if you prefer, you can write to us at:

Liberty Mutual Surety
P.O. Box 34526
Seattle, WA 98124
Attention: LMS Claims

Wesco bonds

To make a claim on a Wesco license bond, please contact:
Phone: 866-272-9267
Fax: 877-207-3961

This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.

Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.

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How do I claim Liberty Insurance?

Call at our Toll Free Number 1800 102 7477 (between 8:00am to 8:00pm, 7 days of the week) Mail us on claims@vipulmedcorp.com. Send a written claim intimation letter to our appointed TPA or the applicable branch office by post or courier.

How long does Liberty take to payout?

Once the final decision is accepted by all affected beneficiaries, Liberty Corporate will finalise payment within 15 working days.

Who owns Liberty Mutual?

LMHC Massachusetts Holdings Inc.Liberty Mutual / Parent organizationnull

Who is LiMu?

Who is LiMu Emu? LiMu Emu and Doug are the official mascots of Liberty Mutual insurance company. LiMu Emu and its human friend Doug are popular as the dynamic duo. They were launched in February 2019.

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