Hi All,
Just thought I’d let you know about an issue I had this morning.
Woke up, tried to update apps and was given the “Your account has been disabled in the App Store and iTunes.” This has never happened to me before so I jumped onto the online chat and the person literally linked me to the legal terms and conditions and told me to just make a new account lol.
So I called the support line and the bloke looked at my account and was immediately un suspended / un locked. Super bizarre.
This is just for people that may have similar problems today or over the next few days. Don’t panic but call your support line rather then the online chat support, they were useless.
I’m located in Australia and I use the IphoneXR.
By Daisy | Follow | Last Updated May 24, 2022
Whether you use iPhone, iPad, or Macbook, you may encounter the “your account has been disabled in the AppStore and iTunes” error. How to fix the issue if you meet it? This post from MiniTool tells you how to get rid of it.
On This Page :Without a valid Apple ID, you can’t access most of your device's services. You may find that your iCloud is currently unavailable. Neither apps nor music on iTunes can be downloaded. All in all, when your Apple ID is disabled, your iPhone can barely make and receive calls.
Some iOS users report that they encounter the “your account has been disabled in the AppStore and iTunes” issue. This post offers reasons and solutions for the issue.
Why Is My Account Disabled in the App Store
Why is my account disabled in the App Store? You may ask this question. The following are some possible reasons:
- Your device forgot about you.
- There are billing issues.
- Disputed charges.
- You tried too hard to get in.
- ...
Then, let’s see how to get rid of the “your account has been disabled” issue.
How to Fix Your Account Has Been Disabled in the AppStore and iTunes
A common "Your account has been disabled in the App Store and iTunes" fix is to wait. If you've been locked out of your App Store account by entering the wrong password multiple times, you should wait 24 hours and try again. In this case, Apple will only lock you temporarily. If it is not working, you can try the following solutions.
Fix 1: Unlock Your Apple ID
If you receive the “your account has been disabled in the AppStore and iTunes” error because you forget your Apple ID password. You need to unblock your Apple ID.
Step 1. Go to the forget Apple ID password page.
Step 2. Enter your Apple ID > Click Continue.
Step 3: Follow the on-screen instructions.
Fix 2: Reset Your Apple ID password
You can also reset your Apple ID password to fix the “account disabled in App Store” error. Follow the guide below:
Step 1. Go to Settings > Tap [your name] > Password & Security > Change Password.
Step 2. Enter the passcode for your device if you are signed in to iCloud and have a passcode enabled.
Step 3. Follow the onscreen steps to update your password.
Fix 3: Check Your Restrictions
Another solution for Apple IDs disabled in App Store and iTunes is to check your restrictions. You may have accidentally turned off in-app purchases. Here is how to check the restrictions.
Step 1: Go to Settings > Screen Time > Tap Continue.
Step 2: Choose This is My iPhone > Tap Content & Privacy Restrictions and enter your restriction passcode to enable it.
Fix 4: Contact Apple Support
If after trying all of the above, your account is still disabled in the App Store and iTunes, you can try to contact Apple Support. You can describe your problem and find a solution to your problem through their customer service. You can go to the Apple official website to find them.
Final Words
How to fix the “your account has been disabled in the AppStore and iTunes” issue? This post has introduced some ways to get rid of the issue. If you come across the same issue, try these solutions. If you have any better ideas to fix this error, you can share them in the comment zone.
About The Author
Position: Columnist
She was graduated from the major in English. She has been the MiniTool editor since she was graduated from university. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. She is also good at writing articles about computer knowledge and computer issues. In daily life, she likes running and going to the amusement park with friends to play some exciting items.