Navy federal credit union title department phone number

Important Title Information

When you purchase title insurance, an experienced title examiner performs a comprehensive search of the public land records to determine if any liens or other encumbrances are attached.

Fee Calculator

Use our Fee Calculator to calculate your closings costs. Just plug in your info to get started.

What People Say!

"I would be happy to work with your Title Services team any time. I am very demanding agent and you guys were constantly one step ahead of me. Your team took great care of my client making sure he was educated and comfortable signing at the closing table. Thanks again for the great service."

- Century 21 Redwood, Stafford, VA

"Closing went very well and everything got signed. Just want to give Navy Federal Title my thanks for an outstanding experience!"

- Refinance member

"Thank you all for the great work with my closing. Courteous, reliable, and speedy work. Definitely have my recommendation."

- Refinance member

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Have a Question?

Contact Us

CORPORATE OFFICE

21631 Ridgetop Circle
Suite 265
Sterling, VA 20166
By Phone: 571 – 267 – 2120
Toll Free: 855 – 404 – 9549
By Fax: 800 – 661 – 0629

TEXAS OFFICE

1833 W. Hunt Street
Suite 103
McKinney, TX 75069
By Phone: 469 – 530 – 4122
By Fax: 800 – 521 – 9348

Please complete the form below to submit your Request

Collateral subject to approval. Rates subject to change and are based on creditworthiness, so your rate may differ.
New Vehicles: Year models 2021, 2022 and 2023 with 7,499 miles or less. Minimum loan amount is $30,000 for terms of 85-96 months.
Payment example: New auto loan of $20,000 for 36 months at 4.54% APR will have a monthly payment of $597.
Used Vehicles: 2020 and older model years or any model year with over 30,000 miles. If the vehicle is 20 years or older based on the model year, the vehicle is considered classic or antique and subject to collateral loan rates.
Late Model Used Vehicles: Year models 2021, 2022 and 2023 with 7,500-30,000 miles.

Our fast auto-financing process can get you into a new car, hassle-free. 

Trustpilot

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Experience Our Car Buying Center

Calculate Your Estimated Monthly Payment

FAQs

How do I apply for an auto loan?

After signing in to your account via online banking or the mobile app, you can apply for your auto loan in just a few minutes. There's no fee to apply, and most decisions are instant. In cases where applications require a more detailed review, we'll send you an email and/or a text. You can also apply over the phone at 1-888-842-6328 or at your local branch.

What type of information do you collect when I apply for an auto loan?

You’ll need:

  • contact information for applicant and co-applicant (phone number and email)
  • current housing, employment and income information for applicant and co-applicant
  • trade-in information (title or loan information, registration, etc.)
  • amount you expect to finance (including vehicle purchase price, taxes, tags, title and warranty, less any down payment)
  • length (term) of the loan you want

If you’ve already picked out the vehicle you wish to buy, we’ll also need:

  • the 17-character vehicle identification number (VIN)
  • the state where you’ll register the vehicle
  • the exact mileage reading
  • dealer or seller's name

For refinance loans, we require specific vehicle information such as the VIN, exact mileage, lender contact information and payoff amount.

How soon will I receive a decision after I submit my loan application?

We work hard to provide you a decision within minutes. If you provided your email address during the application process, we'll send you a follow-up email with more details.

What are the current rates for new and used auto loans?

Navy Federal offers competitive rates and flexible terms. Our advertised rates are subject to change at any time and depend on the individual’s credit, in addition to vehicle characteristics. Your actual annual percentage rate (APR) will be based on your specific situation.

Once my loan is approved, how do I receive my check?

You can receive your check via the following options:

  • via mail sent to the address you provided (fee may apply depending on delivery type)
  • for pick-up at a branch

Note: If the co-applicant's address is different from the primary applicant's address, the loan check and promissory note are sent to the co-applicant first.

1

Direct deposit required. This military special may expire at any time. Applicants must contact Navy Federal by phone or visit a branch to receive the discount. Active Duty rate discounts (which are also available for retired military members) can be applied, subject to certain restrictions.

2

Credit and collateral subject to approval. Rates subject to change and are based on creditworthiness, so your rate may differ. Rate only available for new vehicles. Other rates available for used vehicles and late model used vehicles.

New Vehicles: 2021, 2022 and 2023 model years with 7,499 miles or less. Minimum loan amount is $30,000 for terms of 85-96 months.

Payment example: New auto loan of $20,000 for 36 months at 4.54% APR will have a monthly payment of $597.

Late Model Used Vehicles: 2021, 2022 and 2023 model years with 7,500-30,000 miles.
Used Vehicles: 2020 and older model years or any model year with over 30,000 miles.
If the vehicle is 20 years or older based on the model year, the vehicle is considered classic or antique and subject to collateral loan rates.

3

Navy Federal Credit Union is in no way responsible for any product, service, purchase or lease provided by or through the Navy Federal Car Buying Service, TrueCar, CARFAX, TruStage, Liberty Mutual or SiriusXM.

4

CARFAX is a registered trademark of CARFAX, Inc.

5

Liberty Mutual Insurance is made available through the TruStage® Auto & Home Insurance Program. TruStage Auto & Home Insurance Program is made available through TruStage Insurance Agency, LLC. Coverage provided and underwritten by Liberty Mutual Insurance Company or its subsidiaries or affiliates, 175 Berkeley Street, Boston, MA 02116 USA. © 2022 Liberty Mutual Insurance. Discounts are not available in all states, and discounts vary by state. Certain discounts apply to specific coverages only. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. A consumer report from a consumer reporting agency and/or motor vehicle report will be obtained on all drivers listed on your policy where state laws and regulations allow. Please consult your policy for specific coverages and limitations. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by Navy Federal Credit Union. Navy Federal Credit Union enables this insurance program to be offered and is entitled to compensation from TruStage Insurance Agency, LLC. Navy Federal Credit Union is in no way responsible for any products or services provided by or through TruStage, Liberty Mutual or their affiliates, subsidiaries, and insurance company partners.

© TruStage Insurance Agency 2022

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The views expressed in the reviews are solely those of the individuals posting them. The testimonials are substantively the words of the individual reviewer, but may have undergone minor clerical revisions to ensure readability, add context, or protect private information. Any imagery displayed is for decorative purposes only and is not necessarily associated with the reviewer.

How do I talk to a real person at Navy Federal?

Need Assistance: Our team is here to help. Connect with us 24/7 at 1-888-842-6328. Feel free to contact us by secure message, in person or by chat, social media or mail as well. Tools & Documents: We also offer a variety of auxiliary aids and services to better communicate with members who may require them.

What is the phone number for Navy Federal Credit Union?

1 (888) 842-6328Navy Federal Credit Union / Customer servicenull

How do I get my payoff from Navy Federal Credit Union?

You may obtain a payoff quote through NFO account access or by calling 1-888-842-6328.

How do I send documents to Navy Federal Credit Union?

A: Please send all documentation by secure document upload, secure message, mail or fax. Include your full name and user name or Access Number. Secure Document Upload (preferred method): Visit sdu.navyfederal.org and select “Credit Card Disputes” to upload your documents.

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