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- Overview
- Rooms
- Location
- Amenities
- Policies
- Reviews
Guests rated this property 2.7/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Parking included
- Pet-friendly
- Air conditioning
- Restaurant
400 Sargent Dr, New Haven, CT, 06511
Explore the area
- Popular LocationYale University15 min walk
- Popular LocationNew Haven Green6 min drive
- Popular LocationNew Haven City Hall7 min drive
- AirportNew Haven, CT (HVN-Tweed - New Haven Regional)12 min drive
Room options
About this area
New Haven
La Quinta Inn & Suites by Wyndham New Haven is located in Long Wharf, a neighbourhood in New Haven, and is near the airport and near a train station. Grove Street Cemetery and New Haven Museum are local landmarks, and the area's natural beauty can be seen at West Rock Ridge State Park and Quinnipiac River State Park. Looking to enjoy an event or a game while in town? See what's happening at Payne Whitney Gymnasium or Connecticut Tennis Center. Guests appreciate the hotel's central location.
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What's nearby
Yale University - 15 min walk
New Haven Green - 6 min drive
New Haven City Hall - 7 min drive
Yale-New Haven Hospital - 7 min drive
Yale Center for British Art - 8 min drive
Getting around
New Haven Union Station - 14 min walk
Hartford, CT (BDL-Bradley Intl.) - 59 min drive
About this property
La Quinta Inn & Suites by Wyndham New Haven
Hotel in the heart of Long Wharf
At La Quinta Inn & Suites by Wyndham New Haven, you can look forward to free continental breakfast, laundry facilities and a bar. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy perks such as:
- Free self-parking
- Express check-out, a lift and a 24-hour front desk
- Smoke-free property
- Guest reviews give good marks for the dining options, overall value and central location
All guest rooms at La Quinta Inn & Suites by Wyndham New Haven offer comforts, such as premium bedding and Laptop workspace, in addition to amenities, such as complimentary wireless Internet access and climate-controlled air conditioning.
More conveniences in all rooms include:
- Bathrooms with shower/bath combinations and free toiletries
- Flat-screen TVs with premium channels
- Free infant beds, coffee/tea makers and daily housekeeping
Languages
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
Free continental breakfast available daily 7:00 AM–9:00 AM
1 restaurant
1 bar
Family friendly
Free cots/infant beds
Laundry facilities
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Business services
Business centre
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
TV channels
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
More
Desk
Free local calls
Iron/ironing board
Laptop-friendly workspace
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Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Express checkout
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Pets
Pets are allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs/23 kg)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
- Pet fee: USD 20 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
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Rating 5 - Excellent. 140 out of 1001 reviews" "
Rating 4 - Good. 197 out of 1001 reviews" "
Rating 3 - Okay. 173 out of 1001 reviews" "
Rating 2 - Poor. 211 out of 1001 reviews" "
Rating 1 - Terrible. 280 out of 1001 reviews" "
2.5/5
Property conditions & facilities
Travelled with family and small children 17 Oct,2022 Disliked:
Cleanliness, amenities, property conditions & facilities My room had no power outlets, the maintenance had to find a charging box from another room and use it for mine. I wasnt able to charge all of our devices, also the microwave when i tried to use it and it was a loud buzzing sound. The microwave sounded like it was about to blow. The staff was friendly but i wouldnt stay there again. Very outdated ! Stayed 1
night in Oct 20222/5 Poor
Travelled with family, Business traveller 16
Oct,2022 Disliked: Cleanliness, amenities, property conditions & facilities Room had not been cleaned. Hallways had not been cleaned. Literally hair and trash and dirt and stains on the walls. Torn curtains. Beds were made but who knows if the sheets were cleaned. We didn’t feel safe staying Stayed 1 night in Oct 20221/5 Terrible
Travelled with family, Business traveller 15 Oct,2022 Disliked: Property conditions & facilities New and more comfortable beds Stayed 2 nights in Oct 20221/5 Terrible
13 Oct,2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Paid 320$ but wasn't worth even 20$.
Unfortunately I had no other choice as it was a last minute booking Stayed 1 night in Oct 20221/5 Terrible
Travelled with family 10 Oct,2022 It's the Expedia service I have a problem with. When I drove up to the property they were literally evacuating the building due to a fire emergency. I had to go somewhere else and now Expedia isn't accessible to resolve issue. Stayed 1 night in Oct 20221/5 Terrible
Business traveller, Travelled with partner 10 Oct,2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff! So friendly and helpful. Great tasting breakfast! Will definitely come back! Stayed 1 night in Oct 20225/5 Excellent
Travelled with partner 2 Oct,2022 Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty, our room was in need of repair, will never stay in another La Quinta! Stayed 1 night in Sep 20222/5 Poor
26 Sept,2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The biker party was fine, happy to enjoy time with our friends on 2 wheels. Though the wheelies and donuts in the parking lot were ridiculous. It
was the Rave until 4am that made me mad. Never going back. Stayed 1 night in Sep 20221/5 Terrible
Travelled with partner 26 Sept,2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This was a horrible experience. The bed was ancient, the room had dirt and mold in the corners, 2 of the plugs didn’t work. Many of the “guests” were motorcycle gang members who gunned and
did wheelies from 9pm til 5 am. The police said they “ couldn’t do anything.” It was impossible to walk out of the hotel door safely. We were literally trapped in our room til they finally called it a night. The worst part was the surliness of the front staff. Stayed 2 nights in Sep 20221/5 Terrible
26 Sept,2022 Disliked: Cleanliness, amenities, property conditions & facilities The front desk staff was nice
enough but the hotel was extremely dilapidated. Carpets were pulling up, things in the room where either missing or broken. Also most of the parking seemed to be taken by people who were doing fast and the furious style street racing on the main road all night. I stayed because I needed to be in the area but would consider sleeping in my car before staying here again. Stayed 2 nights in Sep 20222/5 Poor