Cardless ATM access allows customers to access Chase ATMs using an eligible Chase debit card that has been loaded into an Apple Pay®, Google Pay™ or Samsung Pay mobile wallet. Once you have successfully loaded your card into your mobile wallet, you no longer need to have your physical card to make transactions at Chase ATMs. Once at the ATM, open the mobile wallet on your phone and select your eligible Chase debit card. Eligible mobile wallets include Apple Pay®, Google Pay™ and Samsung Pay. Tap your phone on the 1. Open mobile wallet and select card
2. Tap phone to ATM
3. Enter ATM PIN and complete transaction
Once the ATM has successfully identified the eligible card in your mobile wallet, you will be prompted to enter the ATM PIN associated with your card. ATM transactions can be completed the same as if you used your physical card.
Cardless ATM access is currently available on Chase ATMs where you see this symbol:
Apple Pay®, Google Pay™ and Samsung Pay mobile wallets can be used at our cardless ATMs.
Chase cards currently eligible for cardless ATM access include: consumer debit cards (excluding CPC Privileges card), business debit cards (excluding Business Associate cards).
Using cardless ATM access is just like using your physical card at the ATM. You can complete the same types of transactions and your withdrawal limits are the same.
Use the PIN associated with the Chase debit card you are using in your mobile wallet to complete the transaction.
Cardless ATM transactions require the mobile wallet and an ATM PIN to complete the ATM transaction. In addition, we recommend you use the security features available on your phone.
Instead of using your physical card for transactions or purchases, you can use your eligible phone or smart watch. The mobile wallet uses a secure token, so no customer information is stored. This makes your transactions more secure than when using your card.
The act of withdrawing money from an ATM has largely remained the same, ever since Barclays Bank introduced the first “Hole in the wall” in London, way back in 1967. But now it’s about to see a radical update with CashDash — a range of ATMs launching in London where your debit card is your smartphone.
To withdraw cash, you first need to download the CashDash app, and top up your virtual wallet with funds. When you get to the ATM, you key in your phone number, and authorize the transaction on your phone. The machine will then spurt out the requested money.
So far, the company has launched 53 CashDash-enabled ATMs, all in London (although two are in Hatfield, which isn’t technically London).
Most are in Central London, and are in tourist areas like Covent Garden, Selfridges, and Madame Toussauds. The company also has aggressive expansion plans, and is targeting Barcelona and New York next.
When you top up your CashDash wallet, you can do so in a number of different currencies, and change between them easily. The company promises that its rates are better than what you’d expect in the airport, at a high-street currency exchange, or at a bank.
This claim holds up. At the time of writing, the market pound-to-euro conversion rate is 1.13, which is what CashDash offers through the app. While if you went with currency-exchange giant Travelex, you’ll get only 1.102 euros for your pound.
Speaking to TNW over email, CashDash’s CEO Arik Shtilman explained that the idea for the company came after a bachelor party in Eastern Europe.
During the trip we started to notice that we were getting ripped off by all the parties that are involved in the currency exchange process.
We got ripped off in the airport by an exchange booth, later in the city the same happened at an ATM and then again by the credit card companies. We were pissed off, and because we had free time we decided to research the space and understand how things work. As part of the research we were shocked to understand how many parties are involved in each transaction (and each taking its own piece of the pie.)
After looking into this problem, he decided to tackle the gargantuan task of creating a brand new payments system, saying:
“We had to create a completely new payment scheme that will overcome the hurdles of the legacy systems that exist today. CashDash is not only integrated to ATMs, and to merchant stores around the world, we also had to create the world’s largest cardless infrastructure in just 18 months.
We had to connect between consumers, ATM providers, and merchants directly, without going through the traditional banking system, Visa, Mastercard, Swift and all the other ‘slow’ services that exist in financial world.”
The biggest challenge, he explained was convincing legacy banks and financial institutions to allow it access to their systems. “There were a lot of questions around security, scalability,” he said.
It’s clear that CashDash is targeting the traveler market, rather than positioning itself as a tool for day-to-day use. This pits it against some already powerful upstarts, like Monzo (which passed the 100,000 user mark earlier this year), Revolut, and WeSwap.
At the moment, with a relatively limited network of ATMs, it’s not clear why someone would CashDash over, say, Monzo.
But if the number of ATMs with the CashDash feature increases, this could be the thing that lets you leave your wallet at home, allowing you to use Android Pay or Apple Pay for small, day-to-day purchases, and withdraw cash for the larger stuff.