Anthem medicare advantage customer service phone number

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Open Enrollment Period (OEP)

November 1 - January 15

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Arkansas Blue Cross and Blue Shield

1 Medicare Advantage and Prescription Drug plan product members can mail their monthly payment or set up an automatic monthly bank draft. If there are questions, please call customer service to discuss payment options. You can find the number for your plan on our contact page. Health Advantage conversion plans are not eligible for online, mobile, AutoPay or pay-by-phone payment options.

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What is Blueprint Portal?

Blueprint Portal is a members-only website that will help you understand and manage your health plan so you’re able to find quality, patient-focused healthcare at the best possible price.

  • Find and compare care
  • View care history
  • Look up policy information
  • Review your doctor
  • Receive alerts and reminders
  • Check your pharmacy
  • Access additional resources

Who can register?

  • Policyholder
  • Covered Spouse
  • Covered Dependent

Who cannot register?

  • Federal Employees

Call us

Customer Service Main Line

800-238-8379

For Metallic Plan Members
(Gold, Silver, Bronze and Catastrophic)

800-800-4298

Find an ArkansasBlue welcome center

Find an ArkansasBlue welcome center

View our community events calendar

Mailing address

Arkansas Blue Cross and Blue Shield
P.O. Box 2181
Little Rock, AR 72203-2181

BCBS Customer Service

The Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card for customer service or find your local BCBS company online.

Find My BCBS Company

Federal Employee Program® (FEP) members should visit the FEP website.

Shop for Insurance

Learn about insurance options for individuals and families or employer insurance information online. Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583.

Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially.

Learn more about Healthcare Fraud.

Media Relations

For general press inquiries, please visit News to contact our media relations team.

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The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

How do I contact Anthem Blue Cross California?

Care Management support is available 24/7 through Anthem Blue Cross Cal MediConnect Plan Customer Care at 1-855-817-5786.

Is Anthem and Blue Cross the same in Ohio?

Anthem Blue Cross and Blue Shield is the trade name of Community Insurance Company, an independent licensee of the Blue Cross Blue Shield Association.

Why did anthem change its name?

Anthem, which officially becomes Elevance Health on June 28, said Wednesday the new names “will optimize and streamline the company's brand portfolio, reduce complexities, and further underscore its evolution to deliver solutions beyond traditional health insurance, simplify the healthcare experience, and advance ...

Is Anthem Part of Medi

Anthem serves Medi-Cal recipients in these counties: Alameda, Alpine, Amador, Butte, Calaveras, Colusa, Contra Costa, El Dorado, Fresno, Glenn, Inyo, Kings, Los Angeles, Madera, Mariposa, Mono, Nevada, Placer, Plumas, Sacramento, San Benito, San Francisco, Santa Clara, Sierra, Sutter, Tehama, Tulare, Tuolumne and Yuba.

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